Market Segment- a group of customers who share a similar set of needs and wants. - Internally Homogeneous ( the same) - Externally Heterogeneous ( the different) A Company
1) Segments a market
2) Targets a Segment
3) Positions brand for that Segment
10/1/2012
Target Market
STP
Segmenting- analyze market
Targeting- pick
Positioning- offering product
1) Homogeneous Demand- thinking the product appeals to everyone equally
- Mass marketing
- does not use STP
- get economies of scales ( advantage)
- put all your eggs in one basket (disadvantage)
-shift in consumer tastes (disadvantage )
- hard to shift new materials (disadvantage)
Henry Ford -lowered price -standardized all feautures -large factories ( hire lots of people) -paid good wages so that workers could soon afford a model T
2) Diffuse Demand - too many preferences are different - Find clusters that are not entirely internally homogeneous
3) Cluster Demand- where segmen
Segmentation Strategies- dimensions (categories) were use to divide the market.
3.a1 Demographics
3.a2 Behaviors and Occasions 80% customers= 20% sales 20% Customers= 80% sales STP
1) Platinum : few customers that spend a lot
2) Gold :
3) Silver : switch based on price
4) Lead : group-on
10/03/2012
- attributes (features)
- image
- services ( servicing delivery)
ON EXAM: POSITIONING- POSITION OUR BRAND IN THE MINDS OF THE TARGET MARKET. - craft a value proposition - VP= statement that clarifies brand positioning - all companies have it - guides all marketing effort