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Marketing Plan Satisfied Travel Fin hellip
Marketing plan for “Die Port van Cleve, Amsterdam”

Commissioner: Die Port van Cleve – Aeon Plaza Hotels
Supervisor: Tijs van Es

Project members:
Preface

Aeon Plaza Hotels has requested this Marketing Plan to determine which changes and marketing activities have to be executed in order to sell 500 nights of their Hotel 'Die Port van Cleve ' in the Chinese market. Aeon Plaza has assigned the students of the first year leisure and tourism management of NHTV University of Applied Science to fulfill this task on their behalf. Therefore, the consultancy 'Satisfied Travel ' was founded by a group of four students, namely, Valeska Oudhof, Kim Schouwenaar, Tina Peters and Paul Mooren.

All together, Satisfied Travel would like to thank Aeon Plaza and the NHTV in Cooperation for this opportunity to apply the gained knowledge to a real project. Furthermore, the lecturers Maike van Breda, Rob Simons, Herman Lier and Carl Grefkens, who provided the group with the knowledge and theory needed to fulfill the assignment, are thanked.

A special thank shall be given to Mr. Tijs van Es who operated as a supervisor throughout the project 's duration. He helped Satisfied Travel to apply their new knowledge to other cases and supervised them to meet the requirements of the assignment.

Table of content

Summary 4
Introduction 5
1 Internal Analysis 6
1.1 Promotion 6
1.2 Product 6
1.3 Place 7
1.4 Price 8
2 Micro Analysis 10
2.1 Customers 10
2.2 Distributors 11
2.3 Suppliers 13
2.4 Competitors 13
2.4.1 Direct competitors 13
2.4.2 Close competitors 14
2.4.3 Indirect competitors 14
3 Macro Analysis 15
3.1 Political 15
3.1.1 Political environment 15
3.2 Economical 17
3.2.1 Economic Growth 17
3.2.2 Unemployment rate 17
3.2.3 Exchange rates 17
3.2.4 Interest rates 18
3.2.5 Taxation system 18
3.3 Social 18
3.3.1 Demographic forces 18
3.3.2 Cultural forces 19
3.3.3 Corporate social responsibility and marketing ethics 19
3.3.4 The consumer movement 20
3.4 Technological 20
3.5



References: Accor Hotels. (n.d.). Accor Hotels. Retrieved November 20, 2014, from http://www.accorhotels.com/gb/hotel-1159-the-convent-hotel-amsterdam-mgallery-collection/index.shtml AccorHotels.com. (2014, October). Accor Commissions Per Country Per Brand. Retrieved December 16, 2014, from http://travelagencies.accorhotels.com/docs/commission.pdf Aeon Plaza Hotels AFP. (2014, October 10). China pollution levels hit 20 times safe limit. Retrieved November 23, 2014, from: http://www.theguardian.com/environment/2014/oct/10/china-pollution-levels-hit-20-times-safe-levels Arlt, W Aron. (2014, July 10). Marketingstrategie: De waardeposities van Treacy en Wiersema. Retrieved December 9, 2014, from Infonu.nl: http://zakelijk.infonu.nl/marketing/77249-marketingstrategie-de-waardeposities-van-treacy-en-wiersema.html AT0086 BBC. (2010, November 4). What pople like to eat for breakfast and lunch. Retrieved December 15, 2014, from http://www.bbc.co.uk/education/clips/zgvxpv4 Blockedinchina.net November, 2014, from http://www.blockedinchina.net/?siteurl=facebook.com China Market Profile China National Tourism Administration. (n.d.). Beautiful China - 2014 Year of Smart Travel. Retrieved December 16, 2014, from http://en.cnta.gov.cn/about/Forms/TravelInChina/TravelAgencies.aspx Chinese International Travel Monitor 2014 De roode Leeuw. (n.d.). Hotel Amsterdam. Retrieved November 20, 2014, from Hotel Amsterdam: http://www.hotelamsterdam.nl/default-en.html Eater.com. (2011, November 4). 10 Chinese Dishes Real Chinese People Do Eat. (E. Staff, Editor) Retrieved December 15, 2014, from http://dc.eater.com/2011/11/4/6639107/10-chinese-dishes-real-chinese-people-do-eat-and-where-to-find-them Fahy, J Hong, K. (2014). TheNextWeb. Retrieved November 23, 2014, from The NextWeb: http://thenextweb.com/asia/2014/01/16/chinas-internet-population-numbered-618m-end-2013-81-connecting-via-mobile/ Inntel. (n.d.). Inntel Hotel. Retrieved November 20, 2014, from Inntel Hotel: http://www.inntelhotelsamsterdamcentre.nl/website/?setlanguage=_en Kemp, S. (2014, April 14). SocialMediaToday. Retrieved November 23, 2014, from SocialMediaToday: http://www.socialmediatoday.com/content/understanding-social-media-china-2014 Kingdom of the Netherlands Retrieved November 23, 2014, from: http://www.weather.com/health/news/these-countries-have-worst-air-pollution-20140512 Market Me China Ltd NBTC Holland Marketing. (2014). MarketScan China. The Hague. Retrieved November 23, 2014, from: http://www.nbtc.nl/web/file?uuid=ab68d96f-adae-4dcf-9d5b-69146bbe4faa&owner=388ad020-d235-4624-86a4-d899f855a216&contentid=43051 Oman, J. (2011, August 22). SmallBusinessAbc. Retrieved November 20, 2014, from SmallBusinessAbc: http://www.smallbusinessbc.ca/starting-a-business/understanding-your-competition Retrieved December 11, 2014, from http://search.proz.com/employers/rates Rawlinson, J Rawlinson, J. (2013, May). China Outbound. Retrieved November 20, 2014, from http://academic.mintel.com.proxy1.dom1.nhtv.nl/display/663950/ Rawlinson, J Rawlinson, J. (2013, May). Mintel. Retrieved November 23, 2014, from Mintel: http://academic.mintel.com.proxy1.dom1.nhtv.nl/display/673674/ Royal Delft. (n.d.). Geschiedenis Porceleyne Fles. Retrieved November 20, 2014, from http://www.royaldelft.com/webdocs/geschiedenis/geschiedenis.pdf Simcott, R 20, 2014, from http://www.socialmediatoday.com/content/social-media-fast-facts-china Stephen, C 22, 2014, from http://www.tradingeconomics.com/china/interest-rate The Economist Newspaper Limited 2014 three parts. Retrieved November 22, 2014, from: http://www.economist.com/news/finance-and-economics/21594999-some-chinese-economic-indicators-are-moving-right-direction-others-are Tripadvisor Tusnua Designs. (2014). How much to make a responsive website? Retrieved December 15, 2014, from http://www.websiteestimator.tusnuadesigns.net Unknown World Health Organization Europe. (2013). Health Effects of Particulate Matter. Retrieved November 23, 2014, from http://www.euro.who.int/__data/assets/pdf_file/0006/189051/Health-effects-of-particulate-matter-final-Eng.pdf World Languages & Cultures

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