Week 3 Individual Assignment
Grandison Porter
Marketing Research Analysis
MKT/421 – Marketing
August 19, 2013
UOP Instructor: Dianna Iobst
Marketing Research Analysis: Kudler Fine Foods Kathy Kudler in my opinion has a desire for food preparation and epicurean food, and with this love for food she began the Kudler Fine Foods Company in 1988. Due to her dedication she has productively opened three separate locations for her store, in Encinitas, La Jolla and Del Mar. Kudler Fine Foods sells gourmet-quality foods, like fine wine, cheese and other dairy products, fresh produce, seafood’s and meats, and baked goods. They are accomplishing a lot of feats, and once again due to her progress they …show more content…
will be able to grow with even more new locations. The thing that really stands out to me is that Kudler Fine Foods says that their mission is to “provide their customers with the finest selected foods, wines, and related needs in an unparalleled consumer environment (University of Phoenix, 2008).” I strongly believe that market research will help Kathy find the right marketing strategy to help her business do even better.
Importance of Marketing Research Identical to Kathy, a few individuals who start their own businesses “need information in order to produce products and services that create value in the mind of the customer (Internet Center for Management and Business Administration, 2010).” In my opinion market research considers the 3’C’s which are the company, their customers, and their competitors. Before expansion is made a final decision, Kudler Fine Foods needs to do some marketing studies to ensure that they will have all of the information necessary about their targeted market and the opposition. When market research is done correctly, businesses minimize their risk. Market research entails five phases, the first would be defining the problem, then evaluate their condition, find facts particular to the problem, read between the lines of these statistics, and then decipher the problem. In which all of these steps will in no doubt apply to Kudler Fine Foods Company. This company wants to grow into the main stream markets, and to also like a chance at making the most of this type of opportunity, and market research can help them.
How to Apply the “Five Steps” Kudler Fine Foods greatest concern is with the aspect of beginning some form of expansion. They would like to be able to open a fourth store, but the idea is that the usual customer base or foundation might not exist in that selected area and a new foundation might need to be refined in that area. Kudler 's “issue” in the beginning phase is that they must examine the market to identify that this area would support their newest store. If this is not done correctly their new store might not be profitable and will create future hardships for the company. The second phase is to evaluate the overall situation.
“A situation analysis is an informal study of what information is already available in the problem area. (William D. Perreault, 2009).” The induction of situation analysis could be considered a search on the internet or a conversation. Kudler Foods will start with this informal research to locate a new place for their branch. These consist of using the internet to check on other companies that are local to the area and the types of consumers they assist, or chatting with individuals who already know something about Kudler 's business. Other subordinate facts might assist, such as whether or not Kudler 's opposition has flourished or failed in the …show more content…
area. In the third phase, Kudler Foods will attempt to get information that is specific to their possible expansion. Also within this stage of data collection, the examiners will try to find out what consumers do about particular topics or how the consumers feel. As it concerns Kudler Foods, this phase of marketing research could contain a study that asks inquiries of possible customers in a potential location for expansion. It would not be a good business choice to expand into a location that lacks customers who would shop at Kudler Foods. Assessments would make available qualitative research and a “snapshot” of what customers would think of a potential gourmet food shop in their location. This assessment would ask inquiries about how clients feel about things such as epicurean foods and products related to that area. The assessments can be completed on the phone by email, in person, in the mail, or they could have faith in a sample population. Phase four is significant to Kudler Foods ' new expansion, because it evaluates the material found in the statistics acquisition phase. During this phase, Kathy and her specialists would use statistics to bring together the general implication of the information from the residents’ sample. The data from this step will tell them what customers think about epicurean food and a epicurean food shop in this objective area, and it will tell Kathy if this area is a viable location for another shop. Phase five of this is the process of solving the problem that is the subject of the marketing study process. “In the problem solution step, managers use the research results to make marketing decisions. Some researchers, and some managers, are fascinated by the interesting tidbits of information that come from the research process. They are excited if the research reveals something they didn’t know before. But if research doesn’t have action implications, it has little value and suggests poor planning by the researcher and the manager (William D. Perreault, 2009).”
At this juncture Kathy Kudler and her acquaintances will choose whether they will expand into a new site centered on the marketing research that has been shown about this area.
Why Competitive Intelligence and Analysis is Important
Competitive intelligence is researching and analyzing unrestricted data about possible marketplace antagonism.
Industrialized reconnaissance is both unethical and unlawful, but competitive intelligence or the use of public data is usually done ethically, and legally. Competitive intelligence are important to all companies today because it lets businesses do in advance what is believed that their opposition will do and it allows them to see when chances and dangers arise. Competitive intelligence is essential when a business decides on marketing strategies and potential tactics.
Kudler Foods needs to keep in mind that they are not and will not be the only company that is involved in selling epicurean food. Competitive intelligence will also allow Kudler to check on what their competition is doing this way Kudler Foods can provide the products and service that are superior. Although Kudler has what would be considered an advantage in that they are a well-known brand name but it is imperative that Kathy and her group use this benefit to stay ahead and remain cautious about the maneuvers that the opposition was
using.
Conclusion
Kudler has had triumph before now and they want to spread out their progression by opening another store. If they use vigilant marketing researching accompanied with proper development they could be guaranteed success, also combining the right place for their new location. Using competitive intelligence and their established brand will help them stay successful.
* References
Internet Center for Management and Business Administration. (2010). Marketing Research. Retrieved May 10th, 2010, from QuickMBA: http://www.quickmba.com/marketing/research/
Philip Kotler, K. L. ( 2009). Marketing Management, Thirteenth Edition. Prentice Hall, Inc. A Pearson Education Company.
University of Phoenix. (2008). Kudler Fine Foods Marketing Simulation. Retrieved May 10th, 2010, from University of Phoenix ECampus: https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Kudler/Internet/Index.htm
William D. Perreault, J. P. (2009). Basic Marketing, A Marketing Strategy Planning Approach. New York: McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc.