Module 1: Company Organization and Governance
Chapter 1: Organization and Operations………………………………………………………………….1.1
Stakeholders in an Insurance Company………………………………………………………………………………………1.3
Owners…………………………………………………………………………………………………………………………………..1.5
Customers ............................................................................................................................... 1.5
Producers ............................................................................................................................... 1.6
Employees............................................................................................................................... 1.6
Regulators .............................................................................................................................. 1.6
Rating Agencies ....................................................................................................................... 1.7
Other Stakeholders.................................................................................................................. 1.8
Balancing Stakeholder Interests ............................................................................................... 1.8
Levels of Management…………………………………………………………………………………………………………………1.9
Board of Directors ................................................................................................................... 1.9
Senior-Level Managers .......................................................................................................... 1.10
Lower-Level Managers ........................................................................................................... 1.10
Management Functions ............................................................................................................. 1.10