McDonald’s Corporation is world-known leading fast-food retailer with more than 1.7 million employees worldwide and more than 34,000 restaurants. “McDonald's brand mission is to be our customers' favorite place and way to eat and drink. Worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience – People, Products, Place, Price and Promotion” (McDonald’s 2013). McDonald’s system is built on seven values called McDonald’s Values.
- We place the customer experience at the core of all we do.
- We are committed to our people.
- We believe in the McDonald’s System.
- We operate our business ethically.
- We give back to our communities.
- We grow our business profitably.
- We