Marks & Spencer Operations Management
BRUNEL BUSINESS SCHOOL
COVERSHEET FOR ONLINE COURSEWORK SUBMISSIONS
Module Code | MG2135 | Module Title | Operations Management | Module leader | Emel Aktas |
Student ID numberStudent name | 1140255 |
I understand that the School does not tolerate plagiarism. Plagiarism is the knowing or reckless presentation of another person’s thoughts, writings, inventions, as one’s own. It includes the incorporation of another person’s work from published or unpublished sources, without indicating that the material is derived from those sources. It includes the use of material obtained from the internet. (Senate Regulations 6.46)I confirm that I adhere to the School’s Policy on plagiarism. |
Continue writing your coursework on the next page. Alternatively, if you have already written your coursework in another document, copy and paste the content of your coursework from your document within this file.
Operations Management Activities of Marks and Spencer
Report:
Introduction:
The Company-
A journey from cave to modern civilized societies, Marks and Spencer from a single market stall to a giant international multi-channel retailer has travelled over 129 years to establish its deep roots all over the world with 766 UK and 418 international stores. Marks and Spencer stores are spread over 50 territories worldwide employing almost 82000 people. Marks and Spencer is a general retailer that sells clothes, gifts, home furnishings and foods. The UK turnover is split between Food (54%) and General Merchandise (46%).
Marks and Spencer acknowledges the fact that consumer is the real king of market. This can be drawn from its founding values which consist of Quality, Value, Service, Innovation and Trust; it also assures to work hard to ensure its offer continues to be relevant to its customers. The vision and mission of the company is to be the standard against which others are measured and to make aspirational quality accessible to all. This suggests
COVERSHEET FOR ONLINE COURSEWORK SUBMISSIONS
Module Code | MG2135 | Module Title | Operations Management | Module leader | Emel Aktas |
Student ID numberStudent name | 1140255 |
I understand that the School does not tolerate plagiarism. Plagiarism is the knowing or reckless presentation of another person’s thoughts, writings, inventions, as one’s own. It includes the incorporation of another person’s work from published or unpublished sources, without indicating that the material is derived from those sources. It includes the use of material obtained from the internet. (Senate Regulations 6.46)I confirm that I adhere to the School’s Policy on plagiarism. |
Continue writing your coursework on the next page. Alternatively, if you have already written your coursework in another document, copy and paste the content of your coursework from your document within this file.
Operations Management Activities of Marks and Spencer
Report:
Introduction:
The Company-
A journey from cave to modern civilized societies, Marks and Spencer from a single market stall to a giant international multi-channel retailer has travelled over 129 years to establish its deep roots all over the world with 766 UK and 418 international stores. Marks and Spencer stores are spread over 50 territories worldwide employing almost 82000 people. Marks and Spencer is a general retailer that sells clothes, gifts, home furnishings and foods. The UK turnover is split between Food (54%) and General Merchandise (46%).
Marks and Spencer acknowledges the fact that consumer is the real king of market. This can be drawn from its founding values which consist of Quality, Value, Service, Innovation and Trust; it also assures to work hard to ensure its offer continues to be relevant to its customers. The vision and mission of the company is to be the standard against which others are measured and to make aspirational quality accessible to all. This suggests
References: * M&S, 2013. Company Overview. [online]Available at: <http://corporate.marksandspencer.com/aboutus/company_overview> [Accessed 03 July 2013]. * M&S, 2013. Our Plan. [online] Available at: <http://corporate.marksandspencer.com/aboutus/our_plan> [Accessed 03 July 2013]. * Baker, R., 2011. Marketing Week, M&S outlines new store strategy for brands, [online] Available at: <http://www.marketingweek.co.uk/ms-outlines-new-store-strategy-for-brands/3030044.article> [Accessed 03 July 2013]. * Wood, Z., 2012. M&S admits womenswear stock shortages hit sales. The Guardian, [online] 17 April 2012. Available at: <http://www.guardian.co.uk/business/2012/apr/17/marks-spencer-womenswear-stock-shortages> [Accessed 03 July 2013]. * Marks and Spencer, 2013. Make Plan A how we do business, Plan A report 2013. [online] Available at: < http://planareport.marksandspencer.com/review-of-the-year/make-plan-a-how-we-do-business/> [Accessed 03 July 2013]. * Marks and Spencer, 2013. Involving our customers in Plan A, Plan A report 2013. [online] Available at: < http://planareport.marksandspencer.com/review-of-the-year/involve-our-customers/> [Accessed 03 July 2013].