Preview

Marriot vs Fairmont

Powerful Essays
Open Document
Open Document
7701 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Marriot vs Fairmont
Contents Introduction and Background 2
Industry 2
Fairmont 2
Marriott 2
Why These Two Companies? 3 Environmental Analysis 4
General Factors 4
Specific Factors 4
Customers 5
Environmental Uncertainty 5
Shareholders/Stakeholders and their Interests 5
Hotel Industry Changes in 3 to 5 years 5 Organizational Culture 6
How Is Company Culture Established? 6
How is Culture Developed? 6
How is Culture Maintained? 7 Social Responsibility and Ethics 8
Reputation 8
Ecological Footprint 8
Employee Treatment 9
Financial Fit 9 Planning and Strategic Analysis 9
Current Strategies 9
Companies’ Future 10 Organizational Structure and Design 10
Operation of Organization 12 Alignment 12
Fairmont 12
Marriott 12
Who’s the Better Company? 13 Appendices 14 References 24

Introduction and Background
This report will discuss research and findings for Fairmont Hotels and Resorts (FHR) and Marriott International (MI). The focus will be on the similarities and differences in the managing styles within the companies, more specifically, focusing on environmental analysis; organizational culture; social responsibility and ethics; planning and strategic analysis; organizational structure and; and finally an overall organizational alignment of how all these factors plays into each company’s success.
Industry
FHR and MI are leaders in the hospitality industry and have numerous hotels established world-wide. Both companies are traditional in theory, with a rich historical background that dates back to the early 1900’s. However, competition in the hospitality industry is fierce with companies constantly improving themselves to remain relevant. The table below displays FHR’s and MI’s main competitors. Fairmont Hotels and Resorts | Marriott International | Starwood Hotels and Resorts | Hilton Worldwide | Four Seasons | Accor Group | Wyndham Worldwide | InterContinental Hotels Group |
(Hoovers, 2013).
Fairmont
In 1907, Tessie and Virginia Fair



References: Banton, C. (2012, November 5). The disadvantages of bureaucracy. Retrieved February 28, 2013, from http://www.examiner.com/article/the-disadvantages-of-bureaucracy-organizations Bloomberg Businessweek Erika Cain, Carlos Gomes (2012, July 30). Industry trends - Hotel. Retrieved February 28, 2013, from http://www.gbm.scotiabank.com/English/bns_econ/IT_hotel.pdf Fairmont Hotels & Resorts Hoovers. (2013). Fairmont Raffles Hotels International Inc. Company Information. Short Hills, New Jersey, United States of America. Hunter, M. (2010, March 4). U.S. travel promotion bill signed into law - CNN.com. Retrieved from CNN Travel Web site: http://www.cnn.com/2010/TRAVEL/03/04/travel.promotion.act/?hpt=T2 InterContinental Hotel Groups Marketline. (2012). Canada, In-depth PESTLE insights. Marketline. Marketline. (2012). Global Hotels & Motels. Marketline. Marketline. (2012). Hotels & Motels in Canada. Marketline. Marriott International . (2011). Book of Integrity . Retrieved 2013 йил 17-02 from Marriot.com: http://www.marriott.com/Multimedia/PDF/CorporateResponsibility/Marriott_Business_Conduct_Guide_English.pdf Marriott International Marriott International, Inc. SWOT Analysis. (2012). Marriott International, Inc. SWOT Analysis, 1-9. Rice, J. (2009, May 04). Retrieved from http://www.fruitfulstrategy.com/blog/2009/05/building-the-ethical-reputation-strategic-csr-in-hospitality/ Tripadvisor Twst. (2005, February 28). William Fatt. Retrieved February 20, 2013, from twst.com: http://www.twst.com/interview/20462 Williams, C., Champion, T., & Hall, I

You May Also Find These Documents Helpful

  • Powerful Essays

    BSD115 Business Brief

    • 718 Words
    • 3 Pages

    In a hypercompetitive environment, hoteliers must be innovative and flexible to adapt to new product and service demand in the marketplace. This is to ensure a better experience for the hotel guests (Jogaratnam & Ching-Yick Tse, 2006, p. 455). If Furlanis Hotels…

    • 718 Words
    • 3 Pages
    Powerful Essays
  • Powerful Essays

    Roth, H. (2014). Travel and hospitality trends for 2015. Forbes. Retrieved February 20, 2015, from http://www.forbes.com/sites/ey/2014/12/31/travel-and-hospitality-trends-for-2015/…

    • 1760 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Bureaucracy may seem like something that was made during the modern times, but actually it has served in our government for almost as long as the government has existed. As a result of the use of bureaucracy in our government, it is also embedded into the people’s everyday lives. The people rely on bureaucracy every day, when you deposit financial aid check sent to you by the Department of Education, the use of medication approved by the Food and Drug Administration, or even driving to school in a car that meet safety demands by the Department of…

    • 685 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Our book defines bureaucracy as, "a formal organization with a hierarchy of authority and a clear division of labor; emphasis on impersonality of positions and written rules, communications, and records"(177). There are five characteristics of bureaucracies, which are, "1. Clear levels, with assignments flowing downward and accountability flowing upward. 2. A division of labor. 3. Written rules. 4. Written communications and records. 5. Impersonality and replace ability"(177-178). Unfortunately, things rarely work as one intends. When there is a noticeable difference in the way a bureaucracy is intended to operate and the way the bureaucracy actually operates, this is known as, "ideal versus real bureaucracy"(179). It is when we get the real and not the ideal, where we run into the dysfunctions of bureaucracies.…

    • 389 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Marriot Case

    • 1274 Words
    • 4 Pages

    Project Chariot involves a conflict of interest between the shareholders and the bondholders since in this case the debt being held by Marriott Corporation (MC) is risky. Project Chariot aims to create MII with low debt and HMC with high debt. Thus bondholders will find that their investment gets tied to risky real estate assets whose appreciation is uncertain. Food management which is a major segment of MC remains with MII. Thus Project Chariot aims to give shareholders the business upside and bondholders the real-estate downside. Hence this appears to be a case of risk shifting. Shareholders stand to gain while bondholders will lose if Project Chariot is implemented.…

    • 1274 Words
    • 4 Pages
    Powerful Essays
  • Best Essays

    Datamonitor. (2010). Starwood Hotels & Resorts Worldwide, Inc. Company Profile. May 27, 2010, from www.datamonitor.com…

    • 2053 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Omni Hotels and Resorts

    • 6877 Words
    • 28 Pages

    Omni Hotels and Resorts is a member of the hospitality industry. For the remainder of this report, it will be referenced, compared and analyzed on how best it fits into the hospitality industry in the United States economy. Omni Hotels and Resorts is a relatively small player in the hospitality industry when compared to Marriot, Hilton, Radisson or Best Western, but none the less has recognized suitable returns for its respective market share. To better classify and study Omni’s performance it is necessary to tighten the focus of what its specific industry really is. The hospitality industry and more exclusively, the hotel industry, is structured with the following classifications: Luxury, Upper Upscale, Upscale, Midscale with F&B (Food and Beverage), Midscale without F&B, and Economy. Omni Hotels falls into the upper-upscale market alongside competitors such as Hyatt, Hilton Hotels, Sandals Resorts, Doubletree, Sheraton Hotels and Resorts and many others. Omni Hotels best fits, or caters to, the target market of a traveling business person within the upper-upscale level of hotels. This specific market seeks to provide services and amenities needed to perform and conduct business in a timely and fashionable manner, while away from the home office.…

    • 6877 Words
    • 28 Pages
    Powerful Essays
  • Powerful Essays

    Executive Letter About This Report Determining Materiality Stakeholders Areas of Stakeholder Collaboration The Way We Do Business Our Company Our Business Model Global Growth Governance Ethics MARPAC Disbursements 1 2 2 2 3 6 7 7 8 10 10 11 Marriott Business Values Workforce Global Diversity and Inclusion Human Rights Guest Satisfaction Marriott Economic Hotel Development Marriott and Society…

    • 4393 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    Max Weber was the earliest one who put forward bureaucracy, and defined it as a particular model of organization based upon the characteristics of hierarchy, functional specialization, rules, and impersonality. (Grey, 2012) Bureaucracy explicitly established standard operating procedures, areas of expertise, work descriptions and roles, and so on. (Styhre and Börjesson, 2006) Therefore theoretically speaking, the dominant advantage of bureaucracy is that it conducive complex and large scale organization to operate…

    • 3227 Words
    • 13 Pages
    Powerful Essays
  • Better Essays

    References: Lu, Z., & Chiang, D. (2003). Strategic issues faced by Ontario hotels. International Journal of Contemporary Hospitality Management, 15(6), 343-345. Retrieved from http://search.proquest.com/docview/228384815?accountid=35796…

    • 1318 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Sociological Study

    • 439 Words
    • 2 Pages

    Although bureaucracy is often criticized and disliked for its tendency to strictly follow rules whether they are useful or not, it is often a very efficient way of getting things done. Red tape conflict, duplication, imperialism, and waste all contribute to a slower more problematic government. However, a well-organized bureaucracy can increase the efficiency of our government. If every agency and department has a specific responsibility that does not overlap with others responsibilities the efficiency will increase. A bureaucracy is like a living organism which does not depend upon any single member, or any combination of members, to know what it needs to do and to get its job done, it is…

    • 439 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Four Season Hotel Analysis

    • 4303 Words
    • 18 Pages

    The company that I have chosen for the theory in practice report is the Four Seasons Resorts and Hotels. The company is dually listed on the New York Stock Exchange under the ticker symbol FS and it is listed on the Toronto Stock Exchange under the ticker symbol FSH. The company originated in Toronto, Canada over forty years ago when owner and CEO, Isadore Sharp, opened up the first Four Seasons hotel. His concept was to create a chain of luxury hotels that offered excellence in service and amenities. The hotel currently has sixty-four properties in twenty-nine countries. The majority of properties are held under the Four Seasons and Regent hotel brands. The company has also established branded share ownership properties and private residences.…

    • 4303 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    David S. Murphy, Scott Yetmar, (2010),"Personal financial planning attitudes: a preliminary study of graduate students",…

    • 6112 Words
    • 38 Pages
    Powerful Essays
  • Powerful Essays

    Olsen, M.D., Zhao, J., Sharma, A., Choi, J.-G. 2000, Leading hospitality into the age of excellence: Expansion,…

    • 5125 Words
    • 21 Pages
    Powerful Essays
  • Powerful Essays

    Traveller Benefits

    • 2238 Words
    • 9 Pages

    With lost bags, delayed and canceled flights, frequent business travel can be a real headache. On the other hand, it can also be very rewarding. If you plan right and do some research, you can get some very nice benefits for yourself. There are several ways available to you such as airline frequent flyer and hotel frequent visitor programs. Also, there are credit card bonus programs and some perks to travel in general.…

    • 2238 Words
    • 9 Pages
    Powerful Essays