SRI VENKATESWARA UNIVERSITY : : TIRUPATI
DIRECTORATE OF DISTANCE EDUCATION
MASTER OF BUSINESS ADMINISTRATION
FIRST YEAR EXAMINATION
Paper I : MANAGEMENT FUNCTIONS AND BEHAVIOUR
--------------------------------------------------------------------------------------------------------PART – A
Answer All the Questions
1.
(a) Explain the duties and responsibilities of a professional manager.
Or
(b) Discuss various functions of management and explain the process of management. 2.
(a) Explain the factors that influence the decision making process.
Or
(b) Discuss various decision-making techniques.
3.
(a) What is managerial ethos and explain their relevance in organizational culture?
Or
(b) What is a conflict and discuss methods in resolving conflicts?
4.
(a) What is organizational planning and explain the process of planning?
Or
(b) Discuss various types of organizational designs.
5.
(a) Discuss various factors that influence the interpersonal relations.
Or
(b) What is group dynamics and the process of group development?
2
PART - B
Case Analysis
6. Super Engineering Company was a multi-locational light engineering company. It has manufacturing facilities at Hyderabad, Pondicherry and Indore. The company adopted budgetary system with main emphasis on production and expenses budgets. The budget targets used to be set on the basis of analysis of production facilities and production operations. While two units located at Hyderabad and Pondicherry were working properly and were able to meet their budget targets, Indore unit. was not able to do so. Mr. Manohar was transferred to Indore unit as plant manager. He joined the company about eight years back as engineer trainee and became the assistant plant manager at Hyderabad unit, the biggest of the three units. Manohar was very ambitious and a little bit autocratic. He believed in the exercise of authority and control to carry out his instructions. He was