Mat 540 Quiz
Quiz 1
1. Sociologists study information systems with an eye to understanding:
a. how systems affect individuals, groups, and organizations.
b. how human decision makers perceive and use formal information.
c. how new information systems change the control and cost structures within the firm.
d. the production of digital goods.
2. From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called:
a. the information value chain.
b. the IT value chain.
c. information processing.
d. feedback.
3. Intranets allow firms to work easily with third-party suppliers and vendors.
Answer: False
4. An example of an organizational complementary …show more content…
asset is:
a. using the appropriate business model.
b. as collaborative work environment.
c. laws and regulations.
d. all of the above.
5. Computers are only part of an information system.
Answer: True
6. Toyota Motor Europe’s vehicle orders management system allows it to improve efficiency by basing vehicle production on:
a. superior forecasts of regional demand.
b. actual customer orders.
c. improved decision making.
d. customer preferences.
7. Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization’s: a. data management environment.
b. networked environment.
c. IT infrastructure.
d. information system.
8. Order data for baseball tickets and bar code data are examples of:
a. raw input.
b. raw output.
c. customer and product data.
d. sales information
9. A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?
a. Customer intimacy
b. Operational excellence
c. Survival
d. Improved reporting
10. Verizon’s implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of:
a. improved flexibility.
b. improved decision making.
c. improved efficiency.
d. customer and supplier intimacy.
11. The costs for firms operating on a global scale have been drastically reduced by:
a. networking technology.
b. investments in organizational complementary assets.
c. the Internet.
d. the rise of digital content.
12. Converting raw data into a more meaningful form is called:
a. capturing.
b. processing.
c. organizing.
d. feedback.
13. Psychologists study information systems with an eye to understanding:
a. how systems affect individuals, groups, and organizations.
b. how human decision makers perceive and use formal information.
c. how new information systems change the control and cost structures within the firm.
d. the production of digital goods.
14. The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control is:
a. management science.
b. MIS.
c. operations research.
d. utilization management.
15.
Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.
Answer: False
16. A hotel reservation system is a typical example of a management information system
Answer:False
17. You have been hired by Inspiration Inc, to help improve their profit margin. Inspiration Inc. is a business communications consultancy that services many clients in different industries throughout the U.S. The end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants all of whom are located in their central headquarters in Chicago. What system do you recommend to improve the company's business processes and increase their profit margin?
A) Video conferencing system, for improving collaboration
B) KMS, for minimizing redundant work on similar clients
C) Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork
needed
D) CRM, to maintain easily accessible customer records to minimize the time spent looking for client data
C) Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed
1. 18. You work for a highly successful advertiser that is just about to expand nationally. Of utmost importance will be finding a way to store and disseminate their client's frequently updated branding and style guides to all of their branches. The guides include multiple image files and text documents. What system will best serve these needs?
A) A wiki
B) An extranet with KMS capabilities
C) An ESS with collaboration capabilities
D) A TPS with KMS capabilities
B) An extranet with KMS capabilities
19.
1. Sociologists study information systems with an eye to understanding:
a. how systems affect individuals, groups, and organizations.
b. how human decision makers perceive and use formal information.
c. how new information systems change the control and cost structures within the firm.
d. the production of digital goods.
2. From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called:
a. the information value chain.
b. the IT value chain.
c. information processing.
d. feedback.
3. Intranets allow firms to work easily with third-party suppliers and vendors.
Answer: False
4. An example of an organizational complementary …show more content…
asset is:
a. using the appropriate business model.
b. as collaborative work environment.
c. laws and regulations.
d. all of the above.
5. Computers are only part of an information system.
Answer: True
6. Toyota Motor Europe’s vehicle orders management system allows it to improve efficiency by basing vehicle production on:
a. superior forecasts of regional demand.
b. actual customer orders.
c. improved decision making.
d. customer preferences.
7. Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization’s: a. data management environment.
b. networked environment.
c. IT infrastructure.
d. information system.
8. Order data for baseball tickets and bar code data are examples of:
a. raw input.
b. raw output.
c. customer and product data.
d. sales information
9. A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?
a. Customer intimacy
b. Operational excellence
c. Survival
d. Improved reporting
10. Verizon’s implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of:
a. improved flexibility.
b. improved decision making.
c. improved efficiency.
d. customer and supplier intimacy.
11. The costs for firms operating on a global scale have been drastically reduced by:
a. networking technology.
b. investments in organizational complementary assets.
c. the Internet.
d. the rise of digital content.
12. Converting raw data into a more meaningful form is called:
a. capturing.
b. processing.
c. organizing.
d. feedback.
13. Psychologists study information systems with an eye to understanding:
a. how systems affect individuals, groups, and organizations.
b. how human decision makers perceive and use formal information.
c. how new information systems change the control and cost structures within the firm.
d. the production of digital goods.
14. The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control is:
a. management science.
b. MIS.
c. operations research.
d. utilization management.
15.
Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.
Answer: False
16. A hotel reservation system is a typical example of a management information system
Answer:False
17. You have been hired by Inspiration Inc, to help improve their profit margin. Inspiration Inc. is a business communications consultancy that services many clients in different industries throughout the U.S. The end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants all of whom are located in their central headquarters in Chicago. What system do you recommend to improve the company's business processes and increase their profit margin?
A) Video conferencing system, for improving collaboration
B) KMS, for minimizing redundant work on similar clients
C) Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork
needed
D) CRM, to maintain easily accessible customer records to minimize the time spent looking for client data
C) Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed
1. 18. You work for a highly successful advertiser that is just about to expand nationally. Of utmost importance will be finding a way to store and disseminate their client's frequently updated branding and style guides to all of their branches. The guides include multiple image files and text documents. What system will best serve these needs?
A) A wiki
B) An extranet with KMS capabilities
C) An ESS with collaboration capabilities
D) A TPS with KMS capabilities
B) An extranet with KMS capabilities
19.