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Matching Dell
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1. Perform an Industry analysis on the personal computer industry

Substitutes Buyers
• Compaq
• IBM
• HP
• Hacer
• GateWay
• Apple • Large and midsize Business
• Government
• Small Business
• Individual Customers
• Educational

• Most of them have a strong purchasing power and a easy way to change of supplier in commodity PC product

Suppliers Barriers to entry in this Industry
• Intel
• Microsoft
• Others

• They have a strong Power
• Intel and Microsoft are leaders in the market almost as monopolys • Easy assembly line and standard components
• Brand well posisionated
• Intensely competitive, big competitors and strong suppliers

• The industry is intensely competitive, there are an important and powerful competitors, with well Brand awareness
• The Suppliers have a huge power and dominance, the two key components (microproceor and operative system) are dominated by just one single competitor in each category (> 80% total sale in its category)
• Also the Customers have a great power, they are large distributors, home centers, Government, etc. with a high purchasing power, besides the product (Personal computers) are consider as a commodity product, easy to replace for a different Brand

2. Overall, do you think the PC Industry was attractive? What were the main competitive challenges?

Its is a very large market, in constantly growing which makes it very attractive.

The main Challengs were
• Low margins
• Intensity´s Industry-changing technological
• Strong competence

3. What was Dell´s strategy as it grew to dominate the PC Industry in the 1990s and early 2000s? Write one-sentence description of
Dells´s Strategy and be prepared to share with the group

To become a world leder in the personal computers industry doing business with its customers One-On-One, through the phone and the Internet providing the relevant tecnology, customized systems, superior service and support with and easy

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