MATRIX Unit 501

BARNSLEY SOCIAL CARE ACCREDITED ASSESSMENT CENTRE

Unit 501
Use and develop systems that promote communication (SHC51)
Unit Accreditation Ref
F/602/2335
Level
5
Credit value
3
Learner

Learning outcomes and Assessment Criteria

The learner will: The learner can:
Loc
Reference Assessment Method

O
Q
EWT
PD
P/A
WP
RPL
RA
CS
WT
1. Be able to address the range of communication requirements in own role

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

1.2 Explain how to support effective communication within own job role

1.3 Analyse the barriers and challenges to communication within own job role

1.4 Implement a strategy to overcome communication barriers

1.5 Use different means of communication to meet different needs

2. Be able to improve communication systems and practices that support positive outcomes for individuals

2.1 Monitor the effectiveness of communication systems and practices

2.2 Evaluate the effectiveness of existing communication systems and practices

2.3 Propose improvements to communication systems and practices to address any shortcomings

2.4 Lead the implementation of revised communication systems and practices

3. Be able to improve communication systems to support partnership working

3.1 Use communication systems to promote partnership working

Learning outcomes and Assessment Criteria

The learner will: The learner can:
Loc
Reference Assessment Method

O
Q
EWT
PD
P/A
WP
RPL
RA
CS
WT
3.2 Compare the effectiveness of different communication systems for partnership working

3.3 Propose improvements to communication systems for partnership working

4. Be able to use systems for effective information