MAN3301 Professor Wendy Powell
Due date: October 6, 2010
McDonald’s Human Resources Management Issues One of the reasons for the success of McDonald’s lies with the human resource management. McDonald’s started in 1937 when the brothers Dick and Mac McDonald opened a small family restaurant selling hamburgers and hot dogs in San Bernardino, California. Today McDonald’s became the world’s largest fast food service company with more than 32,000 restaurants and 1.7 million employees around the world. Besides emphasizing the values of the company for high quality food, fast service, clean environment and low prices, what was the secret of human resource management in order for McDonald’s to attain such fame? It is believed that McDonald’s commitment to its employees is one of the reasons for the company’s accomplishments. The human resource management’s fair policies and practices has influenced the McDonalds’ employees performance and contributed to the company’s great success. According to the available policies from Mcdonald’s website, they “provide opportunities for recruitment, employment, training, development, performance reviews, pay, advancement and any other aspect of employment based solely on individual abilities and job performance.” Employment and recruiting is one of the first roles of McDonalds’ human resource management . Finding the right people for job applications, deciding on who will be hired and training the new employee are difficult tasks that can be costly to the company. There are many methods of recruitment that are commonly used by McDonald’s such as: advertising, employees who recommend candidates, recruitment and unemployment agencies.
To be part of the organization’s environment, the candidates can choose either to apply online on the McDonald’s website or deliver personally the resume. After filling out the application with all information required. McDonald’s management will decide as to the outcome of
Cited: Noe, Raymond A., et al. "Training."Human Resource Management - Gaining a Competitive Advantage. New York: McGraw-Hill Irwin, 2008. 266. Print. McDonalds Corporation. "http://www.macpride.net." McDonalds ' People Promise. N.p., n.d. Web. 5 Oct. 2010. http://www.macpride.net/page.aspx?page_id=49>. McDonalds Corporation. "Career and Benefits ." McDonalds.com. N.p., n.d. Web. 5 Oct. 2010. . Courtesy Corporation McDonalds. "Career Path Illustration." Career Path. N.p., n.d. Web. 5 Oct. 2010. . ----------------------- [pic]