Lillian Atkins
BUS 3040
Fundamentals of Human Resource Management
21730 Westport Avenue
Euclid, Ohio 44123
Telephone: 216-926-3108
E-mail: liliratki@yahoo.com
Instructor: Sally Buffkin Abstract People are the most important resource of an organization and they ensure the interaction of financial, industrial, and other resources so that the organization can function. Since 2001 McDonald’s has introduced a series of significant changes to its HR systems. This change is to strengthen the organization’s capability to develop the quantity and quality of leadership talent needed to support its continued global growth and vitality.
What is performance management? 1. The processes through which managers ensure that employee’ activities and outputs are matching with the organizations goal (Kramar, 2010). 2. A continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with the strategic goals of the organization (Aguinis, 2007).
McDonalds Managing Performance Nowadays experienced managers realize that the financial reward cannot continue to be the only kind of an employee encouragement. The employees ' needs should be viewed as an entity that leads to the search of non-financial motives. There exist many non-financial motives that are connected with the employee 's satisfaction of needs, such as his/her recognition, participation in the decision-making, self-fulfillment, personal growth and others. The practice shows that the full use of human resources of an organization is one of the most significant advantages, which allow companies to occupy the leading positions in the world market. The 'McDonalds ' company flourishes due to the logical integration of the staff into the problem solving. McDonalds adheres to the principle: ‘The result is done by a man”. ‘McDonalds” examines its employees as the primary source of
References: www.alexcelgroup.com/articles/Talent%20Management%202006.pdf http://www.mcdonalds.at/presse/maps/McDCSR.pdf www.mcdonalds.com/us/en/contact_us/restaurant.feedback.html http://www.scribd.com/doc/35052584/Mc-Donalds-Performance-Appraisal http://www.slideshare.net/LanceWhitworth/performance-management-7411989 http://www.streetdirectory.com/travel_guide/184092/human_resources/performance_and_motivation_in_mcdonalds.html http://www.workforce.com/article/20090322/NEWS02/303229995