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MCKI
HND BUSINESS MANAGEMENT
WORKING WITH AND LEADING PEOPLE
(WWLP)
COURSE WORK

Lecturer: Shabnam Saif
Name: Malika Kenzhebaeva
Batch: Group 3A
Student ID: P1000206
Date: 10/12/2013
Word count: 2781

I. Executive Summary
PricewaterhouseCoopers (PwC) is one of these ‘giants’ in business services market, which holds the first place among other companies in annual revenue of and other participation criteria.
In order to stay the first in the list of the ‘giants’ it has to consider and value each tiny thing in and out of the company.
In this report the approaches and methods of PricewaterhouseCoopers of keeping employees its main asset, are analysed and explained.
PwC uses internal and external types of recruitment through different programmes, advertisements on its web-site, journals and so on.
It uses its unique method of selection including online-application, assessment centres and tests, interviews.
It is putting all effort on recruiting its employees by providing trainings, promotion, rewards and professional qualifications.
PwC’s organisation culture is based on teams and uses range of team formation approaches as Tuckman’s theory and Belbin Team Roles.
Company also puts a lot of attention to leadership within the company by using different approaches at the same time.
In order to provide its employees with trainings and some programmes, company needs to analyse present and needed skills, suitable programmes and evaluate the result.

II. Table of Contents

I. Executive Summary 1
II. Table of Contents 2
III. Acknowledgements 4
1. Introduction 4
2. Body 5
Chapter 1: Recruitment, Selection and Retention Procedures 5
1.1 Recruitment 5
1.2 Recruitment Process in PwC UK 4
1.1.1 Types of Recruitment 5
1.1.1.1 Internal Recruitment at PwC 5
1.1.1.2 External Recruitment at PwC 5
1.1.2 Job analysis 6
1.1.2.1 Example of Job Description at PwC 6
1.1.2.2 Example of Person Specification (Model) 7
1.1.2.3 Example of

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