Preview

Measurement of success

Powerful Essays
Open Document
Open Document
1535 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Measurement of success
Impact of performance Management on Employees in the Retail Industry

Philip J

LSP 700 BB
Dr. Puneet Luthra February 18, 2013

Flow Chart

In today’s competitive market organizations are looking for ways to meet there organizations goals by reducing the gap between employee’s actual performance and optimal performance. One way of doing that is through performance management. Performance management is a continuous process of communicating and clarifying an employee’s responsibilities, priorities and expectations to ensure mutual understanding, thereby adding value to the organization and individual by promoting skills and career development, providing frequent feedback and nurturing teamwork ( Bautista and Jackson 3 ). Upon research the results showed that technology, employee’s attitude, management’s strategic role, evaluation system and performance measure used could have impact on the success of performance management.

Technology can play an important role in success of performance management. Managers and their staff s will have an enormous amount of data at their fingertips. Technology advances will continue at breakneck speed, in areas such as computing and communications (Hatry 208). According to Hatry performance management will be greatly affected by technology, and it will be used increasingly by public administrators with considerable training in both performance measurement and performance management (211). Technology can also help the organization lower its cost which can improve employee performance. Corporations can lower administrative costs, third-party consulting costs and typical services costs by better managing their vendors. But more importantly, the concentration and control of the HR spending information provides HR to leverage its increased knowledge to improve employee performance (Bannerman 63). Performance management can contribute towards positive employee


Bibliography: Hatry, Harry P. "Looking into the Crystal Ball: Performance Management over the Next  Decade." Public Administration Review (2010): 208-11 Fletcher, Clive, and Richard Williams. "Performance Management, Job Satisfaction and  Organizational Commitment." British Journal of Management 7 (1996): 169-79. Business Source Premier. Web. 18 Feb. 2013. Floyd, Steven W., and Bill Wooldridge. "Dinoscnirs or Dynamos? Recognizing Middle  Management 's Strategic Role." Academy Oi Management Executive 8.4 (1994):  47-57. Business Source Premier. Web. 18 Feb. 2013. Koontz, Harold. "Management and Challenges of the Future." Advance Management  Journal (2001): 21-30. Business Source Premier Management 1st ser. 28.4 (2011): 150-64. Business Source Premier. Web. 18 Feb. 2013. Correlational Design." Managing Leisure 15 (2010): 17-31. ProQuest ABI Global.  Web Chawla, Anita, Marjorie Hatzmann, and Stacy Long. "Developing Performance Measures for  Prescription Drug Management." Health Care Financing Review 22.3 (2001): n.  pag. Business Source Premier. Web. 18 Feb. 2013. 9.3 (2012): 7-16. Business Source Premier. Web. 18 Feb. 2013. Construction." JOURNAL OF CONSTRUCTION ENGINEERING AND  MANAGEMENT (2011): 698-706. Business Source Premier Andersen, Arthur, and C.J McNair. "Tools and Techniques for Implementing Integrated  Performance Management Systems." Institute of Management Accountants (2009):  1-34. Business Source Premier. Web. 18 Feb. 2013. Duke, Joe, Udono, and Ekpo Nya. "A New Paradigm in Traditional Human Resource Management Practices." Journal of Management and Sustainability (2012): n Pro Quest Document Link. Web. 30 Jan. 2013. (2012): n. pag. Pro Quest Document Link. Web. 30 Jan. 2013. Accounting – Business & Managemen 19.02 (2012): 15-43. Business Source Premier. Web Business Strategy 9.3 (2012): 7-16. Business Source Premier. Web. 18 Feb. 2013. Chawla, Anita, Marjorie Hatzmann, and Stacy Long. "Developing Performance Measures  for Prescription Drug Management." Health Care Financing Review 22.3 (2001): n. pag. Business Source Premier. Web. 18 Feb. 2013. Correlational Design." Managing Leisure 15 (2010): 17-31. ProQuest ABI  Global Management 1st ser. 28.4 (2011): 150-64. Business Source Premier. Web. 18  Feb Koontz, Harold. "Management and Challenges of the Future." Advance Management  Journal (2001): 21-30. Business Source Premier Floyd, Steven W., and Bill Wooldridge. "Dinoscnirs or Dynamos? Recognizing Middle  Management 's Strategic Role." Academy Oi Management Executive 8.4 (1994):  47-57. Business Source Premier. Web. 18 Feb. 2013. Fletcher, Clive, and Richard Williams. "Performance Management, Job Satisfaction and  Organizational Commitment." British Journal of Management 7 (1996): 169-79. Business Source Premier. Web. 18 Feb. 2013. Hatry, Harry P. "Looking into the Crystal Ball: Performance Management over the Next  Decade." Public Administration Review (2010): 208-11 System (2004): 9-16. Business Source Premier. Web. 18 Feb. 2013.
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Powerful Essays

    Case Study
    • 2527 Words
    • 11 Pages

    Case Study

    In this chapter, we look at the most essential concept of “Performance Management”. So, what is performance management? Performance management is the continuous cycle of improving job…

    • 2527 Words
    • 11 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Ol-600-04251 Strategic Human Resource Management
    • 3036 Words
    • 13 Pages

    Ol-600-04251 Strategic Human Resource Management

    The role in administration is decreasing as technology is used for many of the administrative purposes such as managing employee records and allowing employees to get information about and enroll in training, benefits, and other programs. HR is viewed as a strategic business partner and change agent. In order for her company to gain a competitive advantage, it will need to seek/train good talent with the education and skills with a more business foundation. The new Knowledge Age HR professionals take advantage of technology to automate routine activities which will free up more time for HR to focus on HRM activities that will add substantial value to the company. Organizations are now implementing HRMS to provide service and information to the employee. Moving much of the work that is being done by the HR professional into the employee hands give HR more time to concentrate on strategic activities. The use of a HRMS allows employees to serve themselves. HRMS…

    • 3036 Words
    • 13 Pages
    Powerful Essays
    Read More
  • Good Essays

    What Drives Success Summary
    • 607 Words
    • 3 Pages

    What Drives Success Summary

    “What Drives Success?” is an article written by Amy Chua and Jed Rubenfeld that uses facts to determine the simple question of what drives success. As the two authors dig into this subject they determine that other ethnic and religious groups are doing better than white Americans. Indian-Americans make almost double of what white-Americans are making (1). People of the Jewish religion only make up two percent of America’s population, yet they make up a third of the current Supreme Court (1). There are also many black and Hispanic groups that outperform some white groups that are climbing America’s higher education ladder (2). All statements provided are factual and are backed up with statistics. Chua and Rubenfeld are very detailed on…

    • 607 Words
    • 3 Pages
    Good Essays
    Read More
  • Best Essays

    Nordstrom Analysis
    • 2937 Words
    • 7 Pages

    Nordstrom Analysis

    Performance management is a key tool to ensure what they expect and how to achieve this, and improve the employees’ skills with teaching related training. For employees, it gives an opportunity for managers to hear what their opinions are and make sure of the team’s aims. A corporate culture is vital to the sustainable development of the company, since the culture sets the standard of employees’ attitude for relationships in working environment, assigned duties, and keeps useful employees in a long time. Besides, if managing changes are occurring, whatever strategic changes, leadership changes, tactical changes, or technology…

    • 2937 Words
    • 7 Pages
    Best Essays
    Read More
  • Good Essays

    Defining Success
    • 879 Words
    • 4 Pages

    Defining Success

    I want to be successful. All people have a shared goal of becoming, “successful,” but everyone in the world has their own ideas of what success is. To some success may be defined as a social status and financial abundance, but to others success is defined as happiness. The Merrium-Webster dictionary defines success as a favorable desired outcome. I think the correct definition of success is being healthy, having a career that is fulfilling to myself, having the ability to have financial freedom, having a happy home and family, having a healthy relationship with a significant other, and being someone who you are genuinely proud of being.…

    • 879 Words
    • 4 Pages
    Good Essays
    Read More
  • Better Essays

    Implementing a Performance Evaluation System
    • 1337 Words
    • 5 Pages

    Implementing a Performance Evaluation System

    Job performance is one of the most important factor in both organizational psychology and human resource management, for the last decade there have been growing interest in the development of knowledge about performance measurements in organizations, researchers have covered a wide range of areas surrounding the subject, like identification of problems and different approaches to measure performance. In organizational environment we can perceive the performance evaluation process, as the practice of a mutual exchange between an employee and his manager. That allows the employee to get an individual feedback about his job performance and productivity based on previous established objectives well and a clear understanding of what areas does he needs to improve. As well It allows the manager the chance to explain his expectations and give the employee valuable feedback. Performance review process are been used for give job promotion, feedback for the employee regarding how the supervisor viewed his performance, evaluations of relative individuals contribution in achieving organization goals, reward decisions, including merit increases, promotions, and other rewards.…

    • 1337 Words
    • 5 Pages
    Better Essays
    Read More
  • Powerful Essays

    3prm
    • 2931 Words
    • 11 Pages

    3prm

    Performance management tool supports to meet these expectations by giving employees regular feedback on their performance and in return both employees and managers have the opportunity to discuss and contribute towards targets set individually or as part of a team, this also ensures a culture where employees feel motivated. Performance management based on a mutual relationship of trust and open communication will mean that the whole company benefits and that both employers and employees experience the satisfaction of best possible performance and ultimately contribute towards sustainability of the organisation.…

    • 2931 Words
    • 11 Pages
    Powerful Essays
    Read More
  • Better Essays

    The Measure of Success
    • 1250 Words
    • 5 Pages

    The Measure of Success

    “What do you want to be when you grow up?” is a familiar, yet complex, question that every child at some time or another has been asked. As a child, it is essentially simple to decide what to be; but as that child grows up his or her ideas and passions change. Passion is what drives people to further their education. Everyone has a dream about what their career might look like once they reach adulthood. It is ultimately what we decide to do with our life that determines how successful one can be. This takes a lot of hard work, curiosity, the ability to think critically, and the support of family and teachers. In the articles “Thinking Critically, Challenging Cultural Myths” by Gary Colombo, “The Achievement of Desire” by Richard Rodriguez, and “Learning Power: The Myth of Education and Empowerment” there are many different viewpoints about how to be successful and what education has to do with it. These articles demonstrate different perspectives about the subject of education. The fact remains that the amount of learning a student achieves is measured by the amount of curiosity and determination that is put into it, as well as, the perseverance to succeed.…

    • 1250 Words
    • 5 Pages
    Better Essays
    Read More
  • Good Essays

    Small Business Analysis
    • 1325 Words
    • 6 Pages

    Small Business Analysis

    The Small Business Administration of the United States federal government defines as a small business “…as one that is independently owned and operated, is organized for profit, and is not dominant in its field (SBA, 2012).” In the area of “services”, although there is mostly no limit on how many employees form part of the business, annual receipts may not exceed $2.5 to $21.5 million depending on the type of services being rendered (SBA, 2012). In this small business analysis paper, the business profile of Shampoo, a local beauty salon and spa business will be analyzed and its organizational structures will be discussed in depth.…

    • 1325 Words
    • 6 Pages
    Good Essays
    Read More
  • Good Essays

    Meaning Of Success
    • 501 Words
    • 3 Pages

    Meaning Of Success

    The idea of success varies from person to person. What one person would consider success can be the polar opposite of what someone else considers success. Steve Mueller, the founder of Planet of Success, goes deeper into this topic in his scholarly article “The Meaning of Success and How to Define Success in Life”. In “The Meaning of Success and How to Define Success in Life” Steve explains how “The true meaning of success goes far beyond the common definitions of success…. Quite the opposite: true success in life cannot be measured….”. Steve’s credibility originates from his various articles relating to success. Articles such as “What is Success”, “What Does Success Mean to You?”, “How Do You Measure Success?”, and “The Principles of Success”. Having such a wide understanding and broad view of success gives him sufficient credibility in this topic. Steve also utilizes personal and past experience to persuade his readers.…

    • 501 Words
    • 3 Pages
    Good Essays
    Read More
  • Powerful Essays

    Why Is Performance Management Necessary in Organisations? Critically Assess the Difficulties That Arise in Its Implementation.
    • 1917 Words
    • 8 Pages

    Why Is Performance Management Necessary in Organisations? Critically Assess the Difficulties That Arise in Its Implementation.

    Performance management is important for an organisation to monitor so it allows individuals to know what is expected of them by the organisation they work in and so they know what they need to do to help the organisation to be a success and for them to participate towards that success. It is also necessary for the organisation to monitor performance management so they can check on an individual’s performance and to see if there performance needs to be improved and what action is needed for that individual to improve themselves. Furthermore performance management can also be used to improve an individual’s job satisfaction and so they can reach their full potential not just for their own benefit but for the organisation they work for.…

    • 1917 Words
    • 8 Pages
    Powerful Essays
    Read More
  • Good Essays

    My Definition Of Success
    • 312 Words
    • 2 Pages

    My Definition Of Success

    I define success as being happy about your choices and where you stand in your life. Success cannot be measured, but depends on the individual and their level of satisfaction with their own lives. From a very young age, I have always thought that being successful was about money and how much my salary is. Success had always coincided with wealth. In the past I believed success was what you can see visually, for example cars and houses. But now I know that success is about the individual person. Success cannot be compared to another person’s own financial success.…

    • 312 Words
    • 2 Pages
    Good Essays
    Read More
  • Best Essays

    It Seemed Like a Good Idea at That Time- Case Study
    • 1857 Words
    • 8 Pages

    It Seemed Like a Good Idea at That Time- Case Study

    Despite being a successful family caravan business with great reputation for over three decades, The Great Outdoors was beginning to fragment. It was acquired by Australia’s biggest hardware chain Templeton Hardware as their first involvement into the world of water, wilderness and wildlife who were looking at becoming the leading retailer of “all things outdoor”. Following the implementation of a new strategy meant to grow profits this had quite the opposite effect. The paper explores strategy factors and human resource practices that could have contributed to the negative outcomes. A SWOT analysis was performed to facilitate with case…

    • 1857 Words
    • 8 Pages
    Best Essays
    Read More
  • Powerful Essays

    from common to uncommon knowledge
    • 24097 Words
    • 120 Pages

    from common to uncommon knowledge

    Although the knowledge-based view of strategy has significantly advanced understanding of the foundations of competitive advantage, less is known about how knowledge becomes a strategic resource. In this study, we develop an inductive, process…

    • 24097 Words
    • 120 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Management
    • 843 Words
    • 4 Pages

    Management

    Is responsible for planning organizing, leading and controlling all resources so that they work effectively to accomplish the organization’s purpose.…

    • 843 Words
    • 4 Pages
    Satisfactory Essays
    Read More

Related Topics