To assure a work environment that is conductive to the delivery of high quality patient services, VISN X is dedicated to finding creative, acceptable, and early resolution of disputes. Therefore, the use of mediation and other forms of ADR as alternative means of resolving disputes is hereby endorsed and encouraged by the leadership of this Network. To facilitate this policy and actively support the use of ADR and mediation, the VISN leadership is establishing the VISN X Mediation Program (Program) to provide guidelines and responsibilities within the VISN and to encourage the use of mediation at all VISN X medical centers. The Program will be available to all VISN employees.
Alternative:
VISN X actively supports using various of types of alternative dispute resolution (ADR), and is establishing the VISN X Mediation Program to facilitate this policy and to provide guidelines and responsibilities within the VISN to encourage the use of mediation at all VISN X medical centers.
2. Purpose:
To use mediation to promote principles and practices that will facilitate communication and working relationships. Using mediation to resolve differences demonstrates a commitment to a positive approach and joint ownership of concerns and solutions. The mediation process allows parties to resolve their differences quickly, less formally, less adversarily and with more efficient use of resources than traditional dispute mechanisms (i.e., litigation).
Mediation is a problem solving process, voluntary, confidential, mutually agreed upon, and unbiased. If a medical center chooses not to participate in mediation or plans to restrict mediation to a specific group of employees the Director should notify the Network Director’s office, with a copy of such communication to the appropriate union official.
3. Scope.
The use of mediation is encouraged at all VISN X medical centers. Its applicability to particular disputes shall be determined collaboratively at the local level by the