METHODS OF COLLECTING BEHAVIOURAL DATA
3/9/2012
ANAND VISHNU B NAIR
GIMS KADAKKAL
INTRODUCTION Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization for the purpose of applying such knowledge toward improving an organization’s effectiveness. It is an interdisciplinary field that includes sociology, psychology, communication, and management; and it complements the academic studies of organizational theory (which is more macro-level) and human resource studies (which is more applied and business-related). It may also be referred to as organizational studies or organizational science. The field has its roots in industrial and organizational psychology.
“Organizational behavior is the study and application at knowledge about the how people - as individuals and a groups - act within organization. It strives to identify ways in which people can act more effectively." Keith Davis
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Organizational behavior is the study and application of knowledge about how people act in an organization. As individual and as a groups. Organizational Behavior (known as OB) in which large number of tolls are used for analysis purpose. It helps manager to look for the behavior of individuals in an organization. OB applies knowledge gained about individuals, groups and structure. OB is concerned with what people do in an organization and how that behavior affects the performance of that organization. Manager of an organization is required to have complete knowledge and information about the following facts:-
1. When do two people (co-workers, or a superior -subordinate) interact?
2. When do two or more groups need to