Methods of Communication
Methods for Communicating
Different methods of communication exist to benefit the recipients of the information. Various methods are available for various types of people with different business backgrounds. The information is presented in a manner and form that will be suitable for a certain recipient with certain circumstances. These methods fall under two categories, verbal and written. Verbal methods of communication are those that deal with spoken words, either via electronic devices or face to face. The written form deals with information that has either been printed onto a piece of paper or could be a soft copy that is only available to view on computers.
Electronic Methods of Communication
Name of Method
Description of Method
Recipient of Method
Fax
Faxes are used when soft copies are not available and a physical data format is needed to be transferred from one source to another.
The recipients of this method include individuals or businesses that would want to send a physical copy to one another.
SMS (Short Message Service)
This method is used by companies to send information on their new inventory and their promotional sales to their customers. It is also used to remind and confirm clients and customers of appointments or events.
Recipients of this method include customers that have given their information to these companies and have agreed to be contacted and informed of such events.
E-mail
E-mails can be used to inform workers of meetings or assign them tasks within the organization; they are also used to contact clients as well as other companies to exchange information.
Recipients could be colleagues, workers, superiors, competitors, suppliers, clients and customers as well as promotional e-mails from un-related companies.
WWW (worldwide web)
The worldwide web is used to contact customers globally and allow them to purchase products online and receive them on the mentioned basis. It also reveals information and news about the
Different methods of communication exist to benefit the recipients of the information. Various methods are available for various types of people with different business backgrounds. The information is presented in a manner and form that will be suitable for a certain recipient with certain circumstances. These methods fall under two categories, verbal and written. Verbal methods of communication are those that deal with spoken words, either via electronic devices or face to face. The written form deals with information that has either been printed onto a piece of paper or could be a soft copy that is only available to view on computers.
Electronic Methods of Communication
Name of Method
Description of Method
Recipient of Method
Fax
Faxes are used when soft copies are not available and a physical data format is needed to be transferred from one source to another.
The recipients of this method include individuals or businesses that would want to send a physical copy to one another.
SMS (Short Message Service)
This method is used by companies to send information on their new inventory and their promotional sales to their customers. It is also used to remind and confirm clients and customers of appointments or events.
Recipients of this method include customers that have given their information to these companies and have agreed to be contacted and informed of such events.
E-mails can be used to inform workers of meetings or assign them tasks within the organization; they are also used to contact clients as well as other companies to exchange information.
Recipients could be colleagues, workers, superiors, competitors, suppliers, clients and customers as well as promotional e-mails from un-related companies.
WWW (worldwide web)
The worldwide web is used to contact customers globally and allow them to purchase products online and receive them on the mentioned basis. It also reveals information and news about the
References: First Edition, Beran, J., Dransfield, R., Goymer, J., Richards, C., Smith, H.C. 2010