Mgt 330 Starbucks Research Paper
Starbucks Structure
MGT 330
Instructor: Sangita Patel
July 9, 2013
By: LaTanya Harris Starbucks is known all over the world and offers specialty coffee while at the same time conducts business in a way that produces social, environmental and economic benefits. I have created a job description and job specification for the Starbucks employee's. I like there Mission statement which states “To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” As a Barista, You create an experience for customers by providing excellent customer service quality beverages and products. Whether you are the very first person our guests encounter or you are producing quality our guests have come to enjoy and love. Your …show more content…
You promote a respectful team environment and manage team members with open communication and understanding. You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Starbucks high operational standards. You have the knowledge, skills and long term vision to support a successful business and your aptitude for operational excellence allows you to easily plan and execute strategies for increasing sales and achieving targeted costs.
Job specification • Developing Budgets • Enforcing sanitation standards and procedures • Giving Feedback • Has a neat, clean and professional appearance • Multi-tasking • Maintains safe, secure, and healthy …show more content…
I think that Starbucks should serve some type of lunch. They already serve muffins, coffee cake, bagels and some breakfast sandwiches. I do believe they already do a lot from there signature drinks and great atmosphere they provide. But making at lease 5 types of lunch sandwiches would not hurt the company. I think that their profits would go up a little more and would gain even more customer's that are willing to spend more time in the stores. This would make customer’s then spend more money on coffee and stay longer.
When the company began to experience financial problems, should the leadership try to centralize power and decision-making or decentralize the operation?
I believe that Starbucks should try to centralize power and decision-making on the company. They have so many people that are fans and buy their coffee everyday. They would just need to sit down with someone and talk out their financial problems. No need to close the business down. They can gain trust and profit back by adjusting prices and bring out new products.
What form of organizational configuration best fits
MGT 330
Instructor: Sangita Patel
July 9, 2013
By: LaTanya Harris Starbucks is known all over the world and offers specialty coffee while at the same time conducts business in a way that produces social, environmental and economic benefits. I have created a job description and job specification for the Starbucks employee's. I like there Mission statement which states “To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” As a Barista, You create an experience for customers by providing excellent customer service quality beverages and products. Whether you are the very first person our guests encounter or you are producing quality our guests have come to enjoy and love. Your …show more content…
You promote a respectful team environment and manage team members with open communication and understanding. You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Starbucks high operational standards. You have the knowledge, skills and long term vision to support a successful business and your aptitude for operational excellence allows you to easily plan and execute strategies for increasing sales and achieving targeted costs.
Job specification • Developing Budgets • Enforcing sanitation standards and procedures • Giving Feedback • Has a neat, clean and professional appearance • Multi-tasking • Maintains safe, secure, and healthy …show more content…
I think that Starbucks should serve some type of lunch. They already serve muffins, coffee cake, bagels and some breakfast sandwiches. I do believe they already do a lot from there signature drinks and great atmosphere they provide. But making at lease 5 types of lunch sandwiches would not hurt the company. I think that their profits would go up a little more and would gain even more customer's that are willing to spend more time in the stores. This would make customer’s then spend more money on coffee and stay longer.
When the company began to experience financial problems, should the leadership try to centralize power and decision-making or decentralize the operation?
I believe that Starbucks should try to centralize power and decision-making on the company. They have so many people that are fans and buy their coffee everyday. They would just need to sit down with someone and talk out their financial problems. No need to close the business down. They can gain trust and profit back by adjusting prices and bring out new products.
What form of organizational configuration best fits