Mgt 331 Diversity Research Paper

Diversity paper
Monica Camargo
Valerie Garcia
Sandra Olvera
Erin Naomi Owens
Jaime Ramirez
University of Phoenix
MGT/331 Organizational Behavior
Terry Muniz
April 20, 2006
Abstract
The diversity of any organization can affect the way people operate in any business. Some ways that the company can be affected is by its employees ethnicity, gender, age, and socioeconomics. All of this four issues of diversity have a great impact on the organization that it is going to be explained in how they can affect an organization.

Diversity Paper
The diversity of any organization can affect the way people operate within a business. Some ways that a company would be affected by diversity are the ethnicity of a group, the difference in gender
Now days you are seeing the older generation more in the work force, along with the younger generations. There are some potential issues that can arise in the different age groups; these can be communication, maturity, and perception. These can all have negative and positive impacts on the company.
One is that there is a different communication barrier that can come up when the different age groups communicate with one another. Example of this is when someone in his or her fifties or sixties says to one of the younger subordinates that they need to be more professionally dressed. The younger generation has a different view point on how they view professional dressing then say some one that is
This can affect the way employees communicate with one another to how they might perceive their job or job status. Maturity levels can also effect the ways older and younger generations address customer service issues. For example, an older person would be more reasonable and able to hold their patience with a highly upset customer where as a younger person with less experience lets every little thing upset them and emotionally challenge them. This is possible do more to patience and experience in the customer service field that the older generations have acquired over the years.
Perception is different between the generation on how we as employees view, hear, say and do the things that need to get done for the company to run proficantly. Every generation has their own way of taking to one another; this is true on how we communicate to one another. The language that some one older might use is different then the language some of the younger generations might use. This is doing to how we as employees perceive the working world around us.
Socioeconomic