David Canola, Rob Cooper, Shirley Helbing, Carmel Ianu
MGT/538
May 27, 2013
Dr. Charles Chen
Learning Team B Week 2 Discussion
Competition and globalization demands that businesses practice cultural sensitivity when aiming for successful business integration into foreign markets. According to Deresky (2011, p. 31), “competing in the twenty-first century requires firms to invest in the increasingly refined managerial skills needed to perform effectively in a multicultural environment.” Managers and leaders need to develop the ability to motivate and negotiate using appropriate multicultural tools because cultural diversity affects not only business practices but also the expectations and behaviors of the people in accomplishing their work successfully to maintain competitive advantage for their organization. Leadership success involves ability in motivational and negotiating processes resulting in appropriate decision-making. Cultural factors related to values, needs, perception of control and risk, and attitudes influence these dynamics. Learning Team B discusses culturally appropriate leadership styles and culturally appropriate motivators in week two.
Leadership and Motivation
Research and preparation are crucial when negotiating with others from different cultures and managing a culturally diverse group within an organization. Although difficult and challenging, learning about the cultures and values of others can offer valuable insight to the way people act and behave. Culture-based norms and beliefs determine the expectations of people toward their leaders. For example, in the German culture employees respond to a strong leadership style. Typically, employees seldom question the orders of the leader, and they expect the leader to be technically proficient, precise, and to the point. The employees like direct communication, but do not care for compliments viewing them as unnecessary. To