Matthew M. Miller
Module 1 Case
Management 302
Work Motivation
The case study “Motivation at Norsk Petroleum” reflects classic examples of theories of motivation. In this paper I will explain both Elizabeth Pederson’s and Ola Rennemo’s work motivation using Maslow’s hierarchy of needs motivational model, Herzberg’s motivation theory and McClelland’s motivational needs theory. I will also explain the fundamental main difference between the theories and present what my advice to Lisa Bohm would be to help her manage her situation. According to Abraham Maslow’s original 1954 hierarchy of needs motivational model, there are 5 stages that must be satisfied in a given order or in turn (Chapman, n.d.). For Ola Rennemo, the need requiring fulfillment is reflected in stage 3 on Maslow’s motivational model; Belongingness and Love needs. In particular, Ola Rennemo family is his priority and although Lisa Bohm offers a fully paid advanced education; a reflection of Maslow’s models’ 5th stage; Self-actualization, personal growth and development, Ola’s basic need is still not fulfilled. In Maslow’s model given Ola Rennemo’s situation, it is only when the lower needs of physical and/or emotional well-being are satisfied that higher order needs are a priority (Chapman, n.d.). In other words, if the lower needs are disrupted, the concerns for the higher needs are of no longer a concern. As for Elizabeth Pederson, her needs directly reflect stage 4 (Esteem needs) and stage 5 (Self-actualization) of Maslow’s model. The issue here is that Lisa Bohm offered monetary and fringe benefits to satisfy her motivational work needs but in reality, Elizabeth is seeking increased responsibility, achievement, personal growth and fulfillment. Frederick Herzberg’s theory of motivation implied that satisfaction and dissatisfaction at work nearly always stemmed from different factors and most importantly, were not opposing
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