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Microsoft Office
Microsoft Office 365 for professionals and small businesses
(Plan P1)

Customer Purchase and Support Guide

Published: June 2011

Microsoft Office 365 for professionals and small businesses
(Plan P1)

Customer Purchase and Support Guide

Published: June 2011

This guide will help you learn more about Office 365 for professionals and small businesses and how it can benefit your organization. The guide focuses primarily on the Office 365 commerce experience and will help you to buy and manage your Office 365 subscriptions. This document is not a contract and does not replace the Microsoft Online Subscription Agreement (MOSA).
NOTE: The information included in this guide is subject to change. Please visit the Office 365 website for the most recent version.
Contents

About Office 365 for professionals and small businesses 4
Why Office 365 for Your Organization 4
Virtually Anytime, Anywhere Access 4
Easy to use 4
Improved Collaboration 5
Security and Reliability 5
Licensing 5
Key User Subscription License (USL) Information 5
Pricing 5
Plans 5
Office 365 Trial Plan 6
Office 365 Paid Plan 6
Purchasing your Office 365 Subscription 6
Managing your Office 365 Subscription 6
Adding USLs 7
Reducing USLs 7
Canceling your Office 365 Subscription 7
Auto Renewal 7
Paying your Office 365 Subscription 7
Support 8
Microsoft Online Services Partner 8
Global Availability 8
Service Availability 8
Languages Supported 9
Currencies Supported 9
Data Centers 9
Service Level Agreement 10
Glossary 11

About Office 365 for professionals and small businesses
Office 365 for professionals and small businesses (Plan P1) is a set of web-enabled tools that lets you access your e-mail, important documents, contacts, and calendars from virtually anywhere and on almost any device. Designed for organizations with one to 25 employees (with a technical limit of 50 users maximum), the service brings together online versions of the best business-grade



References: in this document to Office 365 describe Plan P1 unless otherwise noted. [ 2 ]. Access from mobile devices requires Wi-Fi capability or depends on carrier network availability.

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