Technical Proposal
CYQUENT Ref: DXB-ATG-12004-SOW
5/20/2012
Prepared for Al Tayer Group
Prepared by Lakmal Perera
* Contents 1 Introduction 3 2 Section 1 – Solution Overview 4 2.1 Areas within Scope 4 2.2 Areas Out of Scope 4 2.3 Summarized Bill of Materials 5 2.3.1 Server and Software 5 3 CYQUENT Profile 6 3.1 Our Vision 6 3.2 Our Mission 6 3.3 About Us 6 3.4 Cyquent Competency Levels 6 3.5 Core Offerings 7 3.6 Project Organization and Staffing 7 4 Implementation, Project Approach, Timeline and Service Deliverables 8 4.1 Project Approach 8 4.1.1 Microsoft Solutions Framework 8 4.1.2 The IT Service Lifecycle 9 4.1.3 The Lifecycle Phases 9 4.2 Timeline 10 4.2.1 Key Service Deliverables and Acceptance Process 10 4.3 Service Deliverable Acceptance Process 10 4.4 Project Completion 11 5 General Customer Responsibilities and Project Assumptions 12 5.1 General Customer Responsibilities 12 5.2 Project Assumptions 12
Introduction
The Statement of Work (SOW) and any exhibits, appendices, schedules and attachments describe the technical scope of work of project only. This SOW represents the complete baseline for scope, services, service deliverables, and acceptance applicable to this project. All changes to this document will be managed in accordance with the Change Management Process defined below. The Al Tayer Group IT has requested CYQUENT Technology Consultants to help them design and implement the following initiatives: * Microsoft VDI High Availability : * Installation of Remote Desktop Connection Broker * Installation of Remote Desktop Session Host * Installation of Remote Desktop Virtualization Host * System Center Virtual Machine Manager
CYQUENT Technology Consultants hereby indicate full interest in