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Mis Exercise 1

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Mis Exercise 1
PROPRIETARY METHOD SITES : eHarmony

* The Matching Process Matching process used by this site consist of 4 easy steps. The detailed steps are shown as below: 1) Complete the relationship questionnaire 2) Review selected, highly-compatible matches 3) Pick the plan that best suits customer when they are ready to communicate 4) Get to know matches at their own pace and start dating * The Revenue Model * Subscription Fees. These Subscription Fees are provided upon registration and may change from time to time. Unless otherwise indicated, Subscriptions Fees cover an initial period, for which there is a one-time charge, followed by recurring periodic charges for subsequent periods as agreed to by customer upon registration. Customers acknowledge that their subscription has an initial and recurring payment feature and they accept responsibility for all recurring charges prior to cancellation. * Other Fees. Certain other services may require customers to make one-time payments or prepay certain amounts for credits, tokens, digital items or goods which may be redeemed solely for specified services. * Usage Fees. Certain services may require a sufficient balance of funds in customers account against which usage or similar fees (e.g., pay per minute or pay per view) may be charged. If they have not logged into their account in the previous 180 days, we reserve the right, in our sole discretion, and without notice or liability to them, to charge them in the following month(s) and Account maintenance fee equal to $5 per month or, if less than $5 remains in their Account, the remaining funds. The Account maintenance fee will only be deducted from the funds remaining in their Account. * Foreign Transaction Fees. Credit card processors are used or banks outside the United States to process their transactions. In some instances, their bank or credit card issuer may charge them a foreign transaction or similar fee or charge.

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