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Mis in Action

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Mis in Action
CASE STUDY: DOMINO’S SIZZLING WITH PIZZA TRCKER
Q 1: What kind of system is described in this case? Identify describe business processes each supports. Describe the inputs, process and output of these systems.
Ans: (a) systems described in this case are: * Transaction processing system (TPS) * Pizza tracker * Pulse * Pulse evolution
(i): Thick client model
(ii): Thin client model * Online polling system * Online ordering system
(b): Processes each system supports:
PULSE: Domino’s proprietary point of sale system, Pulse capture purchase and payment data at a physical location where goods or services are bought and sold using computers, automated cash register, scanners, or other digital devices. It also perform other functions like, taking and customizing orders, using a touch screen interface, maintaining sales figure and compiling customers information.
PULSE EVOLUTION: Pulse Evolution is a new hardware and software platform a Domino released. Pulse Evolution on the older technology in several ways. First the older software used a THICK CLIENT MODEL, which required all machines using the software to be fully equipped personal computer running windows.
Pulse Evolution on the other hand uses THIN CLIENT ARCHITECTURE in which network workstations with little independent processing power collect data and send them over the internet to powerful Lenovo PC’s for processing.
ONLINE ORDERING SYSTEM: It also includes pizza tracker. This system allows customer to watch a simulated photographic version of their pizza as they customize its size, sauce and topping.
PIZZA TRACKER: Pizza tracker displays a horizontal bar that tracks on orders progress graphically. As a Domino’s store completes each step of the order fulfillment process, a section of the bar becomes a red
ONLINE POLLING SYSTEM: Domino’s introduces an online polling system to continuously upload information from local stores.
(c): PULSE:
INPUT:
* Computers *

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