Milestone 1&2
COASTLINE SYSTEM CONSULTING
Phone:555-555-1111 Fax:555-555-1112
DATE OF REQUEST
SERVICE REQUESTED FOR DEPARTMENT(S)
03/11/2014
Information Technology
SUBMITTED BY (key user contact) EXECUTIVE SPONSOR (funding authority)
Name Anna Kelly
Name Peter Charles
Title Web Programmer
Title President
Office Main HQ
Office Main HQ
Phone 555-555-1111 ext 1
Phone 555-555-1111 ext 1
TYPE OF SERVICE REQUESTED: Information Strategy Planning Existing Application Enhancement Business Process Analysis and Redesign Existing Application Maintenance (problem fix) X New Application Development Not Sure Other (please specify _______________________________________________________________________
BRIEF STATEMENT OF PROBLEM, OPPORTUNITY, OR DIRECTIVE (attach additional documentation as necessary)
Client has no database for past work orders and work performed by consultants. Inventorying client’s equipment and configurations is also required. Field consultants need a way to access client information in the field. Clients need to have the ability to send service request through the website.
BRIEF STATEMENT OF EXPECTED SOLUTION
New database must be designed to store work records. Integrate and redesign current client data to the new database. After the new system is implemented, clients will be able to submit service requests, consultants can have access to all client information and remotely access client information.
ACTION (ISS Office Use Only)
Feasibility assessment approved Assigned to _Sagulabhat Boonyam_
Feasibility assessment waived Approved Budget $ _____________ Start Date __ _____ Deadline _ ___
Request delayed Backlogged until date: ______________
Request rejected Reason: ________________________________________________
Authorized Signatures: