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MKT 464 Case 15 IKEA

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MKT 464 Case 15 IKEA
Case 15: IKEA’s Global Strategy: Furnishing the World

1. Prepare an in-depth SWOT analysis for IKEA. Think globally.

STRENGTHS:
They are able to offer their furniture at 30% less than their competitors because of low overhead and innovation.
They have 2,300 suppliers in 67 countries.
They offer the world largest largest printed publication, a 360 page catalog for free to 130 million customers in 36 countries in 26 different languages.
They are able to have a large inventory of product on hand due to the ability to stack
They work with exclusive suppliers
Extensive knowledge of their customers

WEAKNESSES:
They only have on average one employee working in the store at a time which makes it hard for customers to sort through more than 10,000 products.
They depend on consumers to have a way to transport the product and want/to be able to put it together by themselves.
Store locations
Advertising

OPPORTUNITIES:
They can have their products made in low-cost nations such as China and India. They can reduce costs and increase their margins.
Expansion into developing countries
More advertising
Technology
Online sales

THREATS:
The bigger suppliers such as Walmart (United States) and Tesco (United Kingdom)
Reduced consumer spending
Less people entering housing market, less need for furnishing

2) There are opportunities for a company to create competitive advantages and to differentiate itself throughout the market mix. Look at IKEA’s marketing mix (product, place/distribution, promotion, and price) and identify where it has created competitive advantage and how it has differentiated itself?

Product: Swedish furniture and retailer (knockdown furniture)

Place/distribution: Switzerland, Canada, U.S.A, Germany

Promotion: They thought lower prices and the selection would be enough with positive word-of-mouth, which proved that was the best advertising in most of the other markets. In the United States, they found that they needed to focus more no media

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