UBMM1013
MANAGEMENT
PRINCIPLES
Cynthia Chan Ling Meng chanlm@utar.edu.my H 117
Tutorial 7
Topic 6:
Managing Human Resources
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Human Resource Management
(HRM)
• The policies and practices involved in carrying out the human resources aspects of a management position, including recruiting and selection, training and development, compensation and benefits, industry relations, and policy making. Question
• Describe how organizations develop an effective workforce through training and performance appraisal
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Training
• A learning experiences that seeks a relatively permanent change in employee by improving their ability to perform on the job.
• A planned effort by an organization to facilitate employees’ learning of jobrelated behaviors
Performance Appraisal
• Performance appraisal comprises the steps of observing and assessing employee performance, recording the assessment, and providing feedback to the employee.
• Managers use performance appraisal to describe and evaluate the employees’ performance. 3
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Question
• How might the human resource activities of recruiting, performance appraisal, and compensation be related to corporate strategy? • HRM = reflect what the organization is trying to accomplish.
• Example:
– Downsizing = HRM concentrate on outplacement and early retirement.
– For a software firm that has a strategy of rapid growth, HRM professionals should be concerned with hiring new people and providing a ready supply of both employees and managers.
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HRM Activities
Question
• Describe strategies for retaining competent, high-performing employees
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HRM activities
Managing employee performance Developing an appropriate compensation and benefits program • Managing employee performance
– establishing performance standards and then – appraising performance to see if those