Preview

Mobile Usage Research

Good Essays
Open Document
Open Document
763 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Mobile Usage Research
Objective

This study aims at making a comparative analysis of the factors that determine the choice of a consumer purchasing a cell phone i.e. Appearance v/s Functionality and support the findings with statistical evidence.

This research will allow us to predict the future trend of cell phone sales by providing insight into customer preferences and relation between customer profile and desired features.

Research Question

What motivates consumers to buy a particular cell phone?

Variables

• Brand • Style • Price • Quality • Functions • Dimensions • Age • Sex • Income Group • Buying behaviour of consumer

Hypothesis
Cell phone buyers choose a cell phone to purchase primarily based on features provided.

Conceptual Design

Identification of Research Topic:

The topic was agreed to by mutual agreement of group members in consultation with Prof. A K Jain. This research topic was finalized due to 1. Relevance in current business environment 2. Availability of Secondary data 3. Ubiquitous presence of cell phones in society today facilitating primary research

Secondary Data Collection

Secondary data was collected from:
1. Internet (primarily for framing guidelines for the research)
2. Cell phone reviews in magazines

Questionnaire Design

The backbone of this study is a questionnaire developed after carrying out exploratory research on 60 respondents. The respondents were asked to list 5 factors that they considered while selecting a mobile phone to purchase.

This exploratory research yielded 65 unique parameters using which a questionnaire consisting of 54 variables was developed in consultation with Prof. A K Jain. The questionnaire design was aimed at minimizing biases and randomness. This questionnaire developed has been included as Annexure I with this report.

A seven point Likert scale was used to provide the respondents with a sufficient

You May Also Find These Documents Helpful

  • Powerful Essays

    bus 330 final

    • 2207 Words
    • 6 Pages

    1. In terms of the four utilities of the customer values the first that comes is the functionality of the phone. The first function which comes to notice is the larger display. A larger display means a larger screen and a lot more content. The popping up and down of banners is more robust than it was before. The phone is not only large but it’s also thinner than before. The phone has improved on its display and resolution. The new resolution is 1920 × 1080. The architecture is now available in 64 bit. The aperture of the camera is very high at 2.2/f. and the video recording is very good at 60fps.…

    • 2207 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    In today’s society the cell phone market is a huge competitive industry for cell phone companies. There have been studies that show that half the world has cell phone accounts. One attribute that defines the cell phone market is the idea of consumers is giving up their land line phones. This has caused a large influx of customers into the market for cell phones. As technology continues to advance, a variety of cell phones are developed and marketed to different areas across the nation. Cell phones are available for business and social purposes such as social networking, text messaging, retrieving e-mails and for playing games.…

    • 1576 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    QNT 561 Wk 3 Ind

    • 699 Words
    • 3 Pages

    The cell phone industry is devastated by increasing competition and the declining economy. The customer service department in the cell phone industry is rising to levels that are leading AT&T’s management to evaluate options to promote sales during this tough economic time. The focus of AT&T to survive, continue to be competitive and make a profit. The recent histories of struggles they are encountering are mainly due to the poor customer service and low ratings of services. AT&T has had to develop and execute plans to improve their business to retain a strong company. AT&T’s management team has requested a research team using a survey as the main instrument to help understand the customer concerns and desires to prevent them from seeking service from another cell phone company. The research conducted will provide management with some insight into the reasons customers will continue to utilize AT&T as their primary cell phone company of choice (AT&T, 2014).…

    • 699 Words
    • 3 Pages
    Powerful Essays
  • Better Essays

    According to the Nielson 2010 Media Industry Facts, “223 million people in the United States are cell phone users, with 16.7 million being web users and 18% being smartphone consumers respectively” (Tippin, 2010). Global cell phone users have increased with the highest being in the Asia-Pacific region over the past decade. Those companies dominating the market in cell and smartphone use are in orientation of greatest to least: Nokia, Samsung, LG, Motorola, and Sony Ericson (Tippin, 2010). The Sonic 1000, desires to reach the status of these cell and smartphone brands listed above. However, new research associated with these phone brands shows greatest competition with the Android phones, Blackberry’s, and iPhones. These phone types have been able to appeal to the markets of young business professionals, medical consumers, college, and high school students due to its various applications, social networking abilities, internet, and Wi-Fi capabilities. One other advantage suggests the connection of the iPhone, Blackberry, and Android phones with…

    • 8780 Words
    • 36 Pages
    Better Essays
  • Good Essays

    Swot Analysis Of Verizon

    • 999 Words
    • 4 Pages

    Most cell-phone customers start their lives as basic users therefore the first type of consumer is the basic, price-sensitive, value-oriented customer. Such consumers mainly use their phone mostly for emergencies such as a broken down car, to locate a missing child, or just as a way of keeping in touch with relatives who live in other areas, clearly such customers do not show any interest in the technologically advanced features whatsoever, furthermore these types of consumers do not wish to pay any extra money for features that they probably never use. Several types of people could be basic consumers for instance parents with young school-age children and people with the age of 65 and…

    • 999 Words
    • 4 Pages
    Good Essays
  • Good Essays

    In this the era of technology it would seem choosing a Smartphone should be an easy decision, but in fact it is not. One of the reason we have such difficulty choosing a Smartphone is because there are several to pick from. Second our life styles determines which best suit our needs.…

    • 633 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In today’s society cellular devices are not only popular in the United States, but in many other countries worldwide. Not only do cell phones contribute to one’s personal life, but business use as well. Most people have hectic lives, and using a device to help schedule appointments, send out mass text messages, or even remind you to call back your boss, is unimaginably convenient. Cell phones within the past five years have reached mile stones compared to the phones used back when cell phones were first invented. Even though there is still a diverse range for cell phones on the market, the two most popular brands seem to create an argument on choosing the right phone, Apple and Android. Each with impressively fast processors, and new and innovative technology, there brings up a valid question, which brand is right for you?…

    • 1013 Words
    • 5 Pages
    Good Essays
  • Good Essays

    When asked why they chose to purchase the iPhone 4s the participants gave a number of different reasons for this. One reasons that they all agreed upon was that they felt that the iPhone was the most reliable smart phone in the market, due to the fact that it has been around for the longest. All participants had also previously owned earlier models of the iPhone, so there was a level of familiarity and comfort with the product. Some participants also chose to purchase the product because “everyone else has got one”. All participants said that they went straight to iPhone, without doing any research on other brands. One participant said that “I just go to the shop and ask for an iPhone”. Finally the number of different applications offered by the iPhone was also a reason why some participants chose to purchase and continue to use the iPhone.…

    • 525 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In this paper I am to compare and contrast three cell phones for my company or organization’s use. I have researched the three phones that I like; I also have to give my recommendation for the best model phone for the organization.…

    • 771 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Compare and Contrast

    • 918 Words
    • 4 Pages

    Sitting in a room when one looks around, majority of the people in that room are usually on their cell phones. People have begun to cut out human contact with one another and have become so focused on what is going on, on their phones. Cellphones have become an important part in most of our lives and picking a phone today has become just as stressful as buying a house or a new car. Most people own a smartphone, and in today’s society there is a big controversy over two particular smartphones on the market and which one is better. The iPhone 5 an apple product, and the Samsung Galaxy S4 a Google product. Each phone is admired for different reasons such as its appearance, size and new technology built within the phone. While both of these phones have a lot in common, there are some rather large differences that can persuade a buyer’s opinion to go either way.…

    • 918 Words
    • 4 Pages
    Good Essays
  • Best Essays

    This research is main focusing on what is the current image of the Samsung Galaxy SIII and Apple iPhone 4s in the customer’s perspective because in the year 2011, Samsung Galaxy SIII is overtake the Apple iPhone in the smartphone market. This issue is shocking the world so this research will test izit the image of Apple iPhone is drop and Samsung Galaxy SIII is getting high. This research will use the online survey method to collect the data. A set of questionnaire will be design based on the similar research report on the image then only will post to the online survey website. The data collected will be analyzed into pie chat with report and finding. After that, few recommendations will give to the company in order to make change on the strategy for the smartphone. Finally the conclusion will be concluding based on the result and a list of limitation will list down.…

    • 3531 Words
    • 15 Pages
    Best Essays
  • Good Essays

    Living in a world filled with new technology coming out everyday can be very overwhelming for consumers. Cell phones are one of the best examples of changes in technology today. Right now the two biggest names in phones are the iPhone 5 and the Samsung Galaxy S3. TV viewers will probably think these two phones are running for presidency, since every commercial shows one phone bashing on the other. Each phone has properties very similar to each other and have very dissimilar qualities. Three representations of this are the phone's screen quality, app store, and the personalization.…

    • 871 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Consumer Decision Process

    • 3437 Words
    • 10 Pages

    Most producers do their research to understand the consumer behaviour in order to increase their increase their companies’ wealth and stature. One of the ways to study consumer behaviour is by using the consumer decision process (CDP). Consumer decision process is the study of buyers make their purchasing decisions. The information obtained from the study is used by businesses to foster new products and marketing strategies that promote sales. The CDP model is a strategy that can be used for most products by managers and marketers to help influence the product mix, and sales tactics.…

    • 3437 Words
    • 10 Pages
    Better Essays
  • Powerful Essays

    The main objective of the project is to study the satisfaction levels of customers, Product awareness and Consumer Behaviour with reference to NOKIA mobile handset user‘s.…

    • 5931 Words
    • 24 Pages
    Powerful Essays
  • Good Essays

    The sample population of this research is employees working in manufacturing company in Kulim Hi- Tech. A self-constructed 39 item questionnaire was designed and use to measure these variables. The convenience sampling method is practiced in this study. One hundred questionnaires were distributed to various manufacturing companies in Kulim Hi –Tech Park through on site distribution. There was ninety seven of respondents were participated in this study.…

    • 9955 Words
    • 40 Pages
    Good Essays