a) Ratification-To confirm by expressing consent,approval, or formal sanction
b) Stewards-A person on a ship, train, or bus who waits on and is responsible for the comfort of passengers, takes orders for or distributes food, etc.
c) Duty of Fair Representation-Says that a trade union shall not act in a manner that is arbitrary, discriminatory or in bad faith in representing employees.
d) American Arbitration Association-A national organization that promotes the use of arbitration for those who wish to utilize their services.
e) Grievance-A real or imaginary wrong causing resentment and regard as grounds for complaint. 2. In a few sentences, identify the difference between grievance arbitration and the arbitration procedure vs. mediation.
a) Grievance Arbitration is a process used when collective bargaining agreement disputes are resolved. BC Gas (2001) “ In essence, it is a private, quasi-judicial system created for each collective bargaining relationship.”
b) Arbitration and Mediation is different in that it involves and seeks to find a third party to help resolve issues at hand. This is considered a cheaper and more effective way to resolve issues.
1. ratify. (n.d.). Dictionary.com Unabridged. Retrieved May 03, 2015, from Dictionary.com website: http://dictionary.reference.com/browse/ratify
2. steward. (n.d.). Dictionary.com Unabridged. Retrieved May 03, 2015, from Dictionary.com website: http://dictionary.reference.com/browse/steward
3. THE DUTY OF FAIR REPRESENTATION - WHAT DOES IT MEAN? (n.d.). Retrieved May 3, 2015, from http://www.olrb.gov.on.ca/english/infob/infbul12.pdf
4. American Arbitration Association. (n.d.). Retrieved May 3rd, 2015, from http://www.yourdictionary.com/american-arbitration-association
5. grievance. (n.d.) American Heritage® Dictionary of the English Language, Fifth Edition. (2011). Retrieved May 3 2015 from http://www.thefreedictionary.com/grievance
6. Duhaime, L. (2001,