In this report we have modelled a knowledge management system using CommonKADS methodology and conducted a social analysis of the proposed knowledge management system. We have applied the common KADS methodology to analyze a Virtual Organization established between Small Scale Machinery (SSM) enterprises and Die Cast limited (DCL). We further looked at improving this virtual organization with the help of a Knowledge Management system. We have analyzed Virtual Organization from an Organization Model, Task Model and Agent Model perspective. We have used the various Organizational Model worksheets (OM1, OM2, OM3 and OM4), Task Analysis Worksheet TM 1, Knowledge Item Worksheet TM 2, and Agent Worksheet AM 1 to conduct this analysis. In addition we have also conducted social analysis to identify the problems that may arise or opportunities that we can identify in the virtual organization by applying the various social theories related to KM Systems. We also looked at the technical and managerial issues surrounding Virtual Organizations and the strategies and best practices needed to ensure a successful implementation of an automated process within the virtual organization with help of a KM system.
2. Background on Virtual Organization
Now-a-days, more and more organizations are looking at concept of “Virtual organizations” to address critical resources, personnel and logistical issues. A Virtual organization is a flexible network of independent entities linked by information technology to share skills, knowledge and access to others expertise in non-traditional ways. It’s a form of cooperation involving companies, institutions and/or individuals delivering a product or a service on the basis of a common business understanding. The different entities participate in the collaboration and present themselves as a unified organization. Virtual organizations do not need to have all of the people, or sometimes any of the people, in one place to