Module 1 Case 1
Trident University International
Module 1 Case 1
Topic: THE COMPARISON OF THE ORGANIZATIONAL SOCIAL AND TECHNICAL SYSTEM IN PAINTER 'S CASE STUDY AND ITS OBJECTIVE PRINCIPLES: Can applying a socio-technical perspective improve the odds of success?
Student Name: Franklin Nnaemeka Okoye
Course Code: ITM 524
Course Name: Foundations of Information Technology Management
Lecturer: Dr. Rebecca Hudson
Date: June 21, 2015
INTRODUCTION
A socio-technical system (STS) is a social system operating on a technical base (Whitworth, Brian with Ahmad, Adnan (2014)). Social ideas like freedom seem far removed from computer code but computing today is social. That technology designers aren 't ready, have no precedent or don 't recognize social needs is irrelevant. Like a baby being born, online society is pushing forward, ready or not. And like new parents, socio-technical designers are causing it, whether they want to or not. As the World Wide Web 's creator observes: "... technologists cannot simply leave the social and ethical questions to other people, because the technology directly affects these matters -- (Berners-Lee, 2000). The online reality is that how people interact in socio-technical systems depends entirely on the software and its design takes the shape of the social system of that organization.
In organizational development, the term socio-technical systems describes an approach to complex organizational work design that recognizes the interaction between people and technology in workplaces. Socio-technical refers to the interrelatedness of these two principles social and technical aspects of an organization or the society as a whole. This paper will illustrate how the first principle proves to shaping the final outcome in Painter’s Case Study. The critical elements to drive the decision of the Worker’s Compensation Board were their workforce, the business plan, and employee development. The social system became the power house in shaping the
Module 1 Case 1
Topic: THE COMPARISON OF THE ORGANIZATIONAL SOCIAL AND TECHNICAL SYSTEM IN PAINTER 'S CASE STUDY AND ITS OBJECTIVE PRINCIPLES: Can applying a socio-technical perspective improve the odds of success?
Student Name: Franklin Nnaemeka Okoye
Course Code: ITM 524
Course Name: Foundations of Information Technology Management
Lecturer: Dr. Rebecca Hudson
Date: June 21, 2015
INTRODUCTION
A socio-technical system (STS) is a social system operating on a technical base (Whitworth, Brian with Ahmad, Adnan (2014)). Social ideas like freedom seem far removed from computer code but computing today is social. That technology designers aren 't ready, have no precedent or don 't recognize social needs is irrelevant. Like a baby being born, online society is pushing forward, ready or not. And like new parents, socio-technical designers are causing it, whether they want to or not. As the World Wide Web 's creator observes: "... technologists cannot simply leave the social and ethical questions to other people, because the technology directly affects these matters -- (Berners-Lee, 2000). The online reality is that how people interact in socio-technical systems depends entirely on the software and its design takes the shape of the social system of that organization.
In organizational development, the term socio-technical systems describes an approach to complex organizational work design that recognizes the interaction between people and technology in workplaces. Socio-technical refers to the interrelatedness of these two principles social and technical aspects of an organization or the society as a whole. This paper will illustrate how the first principle proves to shaping the final outcome in Painter’s Case Study. The critical elements to drive the decision of the Worker’s Compensation Board were their workforce, the business plan, and employee development. The social system became the power house in shaping the
References: 1. Whitworth, Brian with Ahmad, Adnan (2014): Socio-Technical System Design. 2. Berners-Lee, 2000: p124 3. GORDON MARSHALL. "Socio-technical system." A Dictionary of Sociology. 1998. 4. Yang C., & Chen L.-C. (2009). On Using Organizational Knowledge Capabilities to Assist. In Knowledge Management and Organizational Learning. W.R. King, editor. Springer Science and Business Media, ISBN 978-1- 4419-0007-4. p. 301-321. 5. Caldwell, J. and M. Winkler, 2001, "Generic Summary from SPE 2000 Forum Series in North America, Forum 1: Appraisal and Development of Deepwater Reservoirs (SPE/SEG)," Breckenridge, Colo. 6. Meso P., & Smith R. (2000). A resource-based view of organizational knowledge management systems. Journal of Knowledge Management, 4 (3), 224-234. 7. Van Lente, H., Rip, A., 1998. Expectations in technological developments: an example of prospective structures to be filled in by agency. In: Disco, C., van der Meulen, B.J.R. (Eds.), Getting New Technologies Together.Walter de Gruyter, Berlin, New York, pp. 195–220.