Needs – drives – behaviour – goals – reduction or release of tension
Behaviour is both directed to, and results from, unsatisfied needs. The word unsatisfied is most important. As Maslow says,
“If we are interested in what actually motivates us and not what has or will, or might motivate us, then a satisfied need is not a motivator.”
Kelly’s model of motivation presents a sort of chicken-egg dilemma. Which comes first, the goal or the need? When we talk about behaviour being goal-oriented, we mean that individuals feel a need, want, desire or drive to do something that leads to the achievement of a goal. But is the goal, as part of the self, already there? Is it the factor that stimulates the need? Are goals and needs the same thing?
It is useful to separate the two concepts. We can define a goal as that outcome which we strive to attain in order to satisfy certain needs. The goal is the end result, the need the driving force that spurs us towards that result. A student might have a goal to get an A in a course, but this goal may reflect a number of different needs. He or she may feel a need to confirm his or her competence; friends may all be getting A’s; he or she may wish to have the esteem of others; simply to do the best possible: to keep a scholarship. It is difficult to infer needs from goals.
We talk about money as a motivator. Money represents so many different things to different people that saying that individuals “work for money” is meaningless. What we have to know is what needs the money is satisfying. Is it survival, status, belonging, achievement, a convenient scorecard for performance? Remember, behaviour is both directed to, and results from, unsatisfied needs.
Every individual has a number of needs which vie for satisfaction. How do we choose between these competing forces? Do we try to satisfy them all? Much like a small child in a candy store, faced with the dilemma of spending his or her allowance, we are forced to