EXECUTIVE SUMMARY
In this report, we focus on a particular salesman, assumed as Mr. Rohit Puri, who works in TATA Motors, India. We first address the current situation of the company and Mr. Puri’s job, also the issues faced by him in the company. In the second part we analyse two motivational theories in detail that shall help in bringing improvements in job performance of salesmen and also prove beneficial to the company as a whole.
TATA MOTORS
TATA motors is one of the companies of India, which is internationally well known. TATA Motors is the top Indian car producer with combined earnings of Rs.1, 23, 133 crores (USD 27 billion) in 2010-11. They have achieved this by means of producing top of the line commercial vehicles along with numerous decades of imposing performance by their employees. Tata motors is India 's leading and one of the globe’s top five intermediate and heavy industrial producers. It was establish in 1945. Furthermore with more than three million of its cars manoeuvre on Indian roads, the company is the globe’s fourth leading truck producer and the globe 's second leading bus producer. In September 2004, the company from India is the first to be listed in the New York Stock Exchange and it has also become known internationally as an automobile company by operating in the UK, Spain, Thailand and South Korea. Tata Motors at the moment plans to enhance its global existence within the future by means of launching a few numbers of innovative products.
SALESMAN
Mr. Rohit Puri is a salesman at Concorde Motors, a TATA Motors dealership showroom in Mumbai, India. His main objective is to sell automobiles in a preferred way in order to generate revenue for Tata Motors. He does this by negotiating prices and discussing through customers reduction, guarantee and a variety of inducements.
Following are the details of Mr. Puri’s job:
Duties and responsibilities
Help customers with their latest or second-hand car buy.
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