Jesús Pérez Hernando
David Cabello López
Question 1
What was Moto´s purpose and agenda for the first meeting with Crowell? How does he try to implement his agenda?
Moto's originally intended to close a contract for the sale of his company with one of the best companies in America for which to make an appointment with Mr Crowell Allmack president, the company which wanted to Moto's closing.
Moto in this first meeting was intended to give a good impression, give a good image of your company, be friendly, for which he had made a 6-week intensive course in English and also about the history and customs in America, he had a lot of effort preparing for the meeting.
Moto also buy a present for Mr. Crowell, it was about dolls originating from Japan, which had been picking his wife, and what I wanted to give a good image, which was frustrated when he gave Mr Crowell, and he answered that her daughter would enjoy them, because Moto was offended, as with the business card he gave Moto Crowell, who put in his pocket, while Moto did not understand why.
From our point of view, if you make an appointment with a manager from another country different from the company, it is first important to know the protocol to be followed at meetings in this country, because as in this situation, to Moto is a Crowell offense keep your card in the pocket, as in Japan is important, because they appear all references to the person in question.
On the other hand it is also important to know the customs of that country, and you can not treat a person of a different country with a different culture and customs as a person but in your own country, because they may feel displaced.
Question 2
What communication problems were there between Moto and Crowell?
Nowadays intercultural communication is the foundation of effective communication. This is the basis on which underscores the complex realities of the XXI century, as the encounters between citizens of