MP Chuck Mackinnon SCRPKA

School of Management
21867

Managing People: Concepts and Applications
Autumn 2008

Case Study: Chuck McKinnon’s Leadership Style

Our Class Lecturer was:

Senior Lecturer Karen Yuan Wang
Our Class Meeting Time was
Tuesday 2 pm
Date this assignment was Submitted:
13/05/08
Skills Prac Team Membership
Name
Signature

Ayesha Chawla

Charanjiv Dhigra

Smriti Gourisaria

Rani Jha

Prathamesh Karkal
10499616

Kumaravel Thangavelu

EXECUTIVE SUMMARY

The report attempts to analyse the case study, “Chuck Mackinnon’s Leadership Effectiveness: Whose problems”, and provide solutions and recommendations that can salvage the present situation, or avoid similar problems in the future. The report first provides a brief overview of the case and then goes on to introduce the various people in the Merchant Bank of Canada (MBC) who form a part of Chuck’s group. It also endeavours to provide a detailed description of the various problems that have weighed down the Financial Institutions Unit of the MBC and the factors that have lead to Chuck’s ineffectiveness in handling them.

While, identifying the problems presented in the case and the reasons behind them are essential, the proper analysis of these issues becomes even more important to find critical solutions to the troubles that are experienced by MBC.

Theories, research, and other knowledge learned in the subject is used to recognise problems and to suggest key solutions and recommendations.

CONTENTS

1. INTRODUCTION
2. OVERVIEW OF THE CASE
3. THE ORGANISATION
4. THE TEAM
5. ISSUES
a. EMOTIONAL INTELLIGENCE AND COMMUNICATION
b. GROUP DYNAMICS AND CONFLICTS
c. MOTIVATION AND LEADERSHIP
6. RECOMMENDATIONS
7. CONCLUSION
8. REFERENCES
INTRODUCTION
Before we analyse the case and its related issues it is first important to understand the background and the main characters involved. With this objective in mind, a brief overview of the case is presented below.

OVERVIEW OF THE CASE
The case revolves around Chuck

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