1. Physical barriers - Relays - Insulation on wires - Metering equipment.
2. Administrative barriers - Training - Procedures/work practices - Drivers’ licenses
You might work on your attitude -- you could think more positively. You still wouldn't get to the right place, but perhaps you wouldn't care. Your attitude would be so positive, you'd be happy wherever you were.
The point is, you'd still be lost. The fundamental problem has nothing to do with your behavior or your attitude. It has everything to do with having a wrong map.
If you have the right map of Chicago, then diligence becomes important, and when you encounter frustrating obstacles along the way, then attitude can make a real difference. But the first and most important requirement is the accuracy of the map.
Each of us has many, many maps in our head, which can be divided into two main categories: maps of the way things are, or realities, and maps of the way things should be, or values. We interpret everything we experience through these mental maps. We seldom question their accuracy; we're usually even unaware that we have them. We simply assume that the way we see things is the way they really are or the way they should be.
And our attitudes and behaviors grow out of those assumptions. The way we see things is the source of the way we think and the way we act.
Before going any further, I invite you to have an intellectual and emotional experience. Take a few seconds and just look at the picture on the following page
Now look at the picture below and carefully describe what you see
Do you see a woman? How old would you say she is? What does she look like? What is she wearing?
In what kind of roles do you see her?
You probably would describe the woman in the second picture to be about 25 years old -- very lovely, rather fashionable with a petite nose and demure presence. If you were a single man you might like to take her out. If you were in retailing,