The clerk checks in the inventory database whether there is sufficient inventory. If there is not sufficient inventory, the clerk informs salesperson of that, and the sales person informs the customer that his order is rejected because of insufficient inventory.
If there is sufficient inventory, the clerk informs the next clerk to check special terms. As the special terms are not approved, the clerk informs salesperson of that, and the sales person informs the customer that his order is rejected because of not-approved special terms.
Business consequences: impair company’s reputation
Question 2
If the credit is not approved, the first clerk will inform that sales person of that. Then the sales person asks the customer if there are other way the customer can pay. If the customer say no, then the sales person will inform the customer that the order is rejected. If the customer provide other ways to pay, then the sales person inform the clerk of that. The clerk will check the new method (in another database). If the new method is approved, the clerk will inform the next clerk to check inventory. If the new method is not approved, the clerk will inform the sales person of that and the sales person will inform the customer that the order is rejected.
Adjustment: change the sequences of the processes to 2-3-1
Question 3
If the special terms are not approved, the third clerk will inform the sales person of that, and the salesperson will reject the order because of un-approved special terms. But if the inventory is not adjusted, the real reason for the rejection of order is ignored.
Why must debit the inventory account?
You got a reserve for the particular inventory so later customers will not be able to buy it
Question 4
The clerk will check if there is other way that the special terms problems can be resolved. If the problems will not be resolved, the clerk will inform the sales person of that and the sales person will inform the customer the