MOUNTAINS ARE NOT MOLEHILLS
Scot Crenshaw, Ph.D.
Nicie Murphy, Ph.D.
Michael Sturdivant
Harding University
Abstract
If Mount Everest were an empire, its motto would undoubtedly be “I shall not be conquered”. However formidable, this giant which stands over 8000 meters above sea level into the sky, did not seem to intimidate the owners of the commercial guide companies, Adventure Consultants and Mountain Madness. In fact, these two firms, which earned considerable profit guiding amateurs up the mountain’s notorious heights, felt comfortable enough to attempt the ascent against the comfort of several participants. Both companies led their expeditions up toward the summit of the mountain amid problems and circumstances which have been continually questioned in retrospect. This paper seeks to analyze both the internal and external factors and conditions, as presented in the case study, that both companies contended with that fateful year, and to provide recommendations for going forward for future success.
Case Study Analysis of Mount Everest-1996
MOUNTAINS ARE NOT MOLEHILLS
Introduction and History Rob Hall’s successful endeavor on all Seven Summits in 1990 paved the way for his company, Adventure Consultants, to be held in high regard. He founded the company in 1992, and gained a lot of early success. By 1994, he managed to guide 39 clients to the summit of Everest (Roberto & Carioggia, 2002. p2). This fame allowed him the opportunity to collect fees larger than other guides worldwide, however in 1995, “he failed to guide any clients to the summit” (p2) although his brochure stated “100% success!” (Boukreev & Dewalt as cited in Roberto & Carioggia). Mountain Madness was a company founded almost a decade earlier in 1984 by Scott Fisher. His company offered only climbing
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