Preview

Mt462 Unit 4 Case Study Analysis

Satisfactory Essays
Open Document
Open Document
768 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Mt462 Unit 4 Case Study Analysis
Mattel’s China Experience: A Crisis in Toyland

Unit 4: Mattel’s China Experience: A Crisis in Toyland Case Study Analysis
Kaplan University
School of Business and Management
MT460 Management Policy and Strategy
Author: Charity Barnes
Professor: Dr. Dryce
Date: July 29, 2012

China is a major manufacturer of the world’s toys; it is very hard now days to picks up a top, look to see where it was made and not see ‘China’. The largest toy company to offshore toy manufacturing is Mattel which has become as household name for families with small children. Because China is not as ‘up to date’ in the health category when it comes to manufacturing, it has caused a great deal of problems for Mattel. In order to get the situation resolved, China will be required to change the method in which they manufacture toys. With major retailers like Wal-Mart and Target removing Mattel’s products from their shelves because of incompliance with safety regulations, Mattel has lost an exponentially large amount of revenue. The main issue in this situation is that the toys imported from China with the Mattel brand name of them contain higher amounts of lead than acceptable. With the sale of Mattel products at Wal-Mart, Target and Toys R’ Us accounting for approximately 43% of the total revenue in 2007, when these retailers removed all Mattel products manufactured in China from their shelves, Mattel took a hit of mass proportion (Teagarden, N.d.). The problem that lies within all of this chaos is that the toys imported from China did not comply with the lead-based standards. The lead-based standards in China are/were very different than those in the United States and they toys were being made to China’s standards and not the United States. The United States and China either need to get on the same page when it comes to the acceptable lead content in toys or they need to cut ties with China when it comes to the toy

You May Also Find These Documents Helpful

  • Better Essays

    Gke1 Task 2

    • 1820 Words
    • 8 Pages

    Summary: Based on recent quality testing on the toys manufactured for elementary school aged children, it has been noted that the metal whistles contain an amount of lead that is over the United States legally acceptable limit for children age 7 and under. A large shipment is packaged and scheduled to depart at the end of the week. The whistles were manufactured under our company name and at our own warehouse facility.…

    • 1820 Words
    • 8 Pages
    Better Essays
  • Good Essays

    Why to Invest in Mattel

    • 1820 Words
    • 8 Pages

    Technological innovation has forced tech companies to be on their toes and keep changing with new advancements. Even toy companies are going through the same challenges, trying to adjust to the dynamic nature of the toy market while customer needs and preferences are constantly changing. Toy companies have to smarten up and use technology to attract the customers especially when consumer spending has been slowing down. Mattel has outperformed in this area compared to its competitor, Hasbro, who in the recent quarter seemed to put up a good fight, but didn’t come close in comparison, having to cut numerous jobs and falling into debt. With the announcement of partnering with numerous entertainment partners such as Disney, Nickelodeon and Warner Brothers, Mattel gained the right to produce film based toys which will continue to build their strong brand recognition that they work for.…

    • 1820 Words
    • 8 Pages
    Good Essays
  • Better Essays

    JDT2 Task 2

    • 2636 Words
    • 11 Pages

    We have a large shipment of our elementary toy collection scheduled ship at the end of this week but have encountered a problem with the production. One of the products in this collection has failed the quality control testing exceeding the legal limits of lead set by the federal government. This shipment will be delivered to South American schools. As of August 14, 2011 the total legal lead content must not exceed 100 parts per million for a product (CPSC 2013). Our levels tested above these limits and require us to take action. To reproduce this product it will cost the company $100,000.…

    • 2636 Words
    • 11 Pages
    Better Essays
  • Better Essays

    Nontariff barries

    • 1168 Words
    • 5 Pages

    Brazil banned imports of Xia goods from China because there was allegations and unconfirmed speculation pertaining to China’s use of hazardous materials (for example, lead paint and potentially carcinogenic plastic and rubbers) to manufacture toys cheaply, which sparked consumer panic around the globe. The imports of Xia goods were banned until the test was performed to guarantee that these goods do not possess any health risk. The Chinese government completely refuted this claim and fearing that other country might follow the similar pattern, took the matter before WTO for resolution.…

    • 1168 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Frontline offers two harshly contrasting images: one of Circleville, Ohio, where the local TV manufacturing plant has closed down; the other -- a sea of high rises in the South China, Shenzhen. For Wal-Mart, China has become the cheapest, most reliable production platform in the world, the source of up to $25 billion in annual imports that help the company deliver everyday low prices to 100 million customers a week. But while some economists credit Wal-Mart's single-minded focus on low costs with helping contain U.S. inflation, others charge that the company is the main force driving the massive overseas shift to China in the production of American consumer goods, resulting in hundreds of thousands of lost jobs and a lower standard of living here at home…

    • 733 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Based in California, Mattel, Inc. designed, manufactured, and marketed a broad variety of toy products. The company’s core product lines included Barbie fashion dolls, Hot Wheels die- cast vehicles, Fisher-Price preschool toys along with Disney toys and games like Scrabble (Johnson, 2010). Summer of 2007, Mattel, a global leader in toy manufacturing was faced with a tough challenge of restoring their consumer confidence following several recalls of their toys made in China. Mattel known for possessing the gold standard of testing and safety of its products came under scrutiny for several infractions with their toys. One of which had unacceptable lead levels in the paint and another contained a magnet that could un-attach and potentially harm a child. Mattel had strict requirement for its contract suppliers, which were subject to inspection by independent auditors (Baron, 2013). These issues clearly feel through the cracks or where random isolated incidents. Nonetheless, in order to achieve their normally high standards, Mattel needs to establish a direct relationship with vendors who manufacture the raw materials for their toys and set safety guidelines. Mattel has had to assess whether its current policies and procedures were sufficient to ensure safety. In addition to procedures such as factory audits and inspections, technology could be used to mitigate certain risks (Baron, 2013). Clearly Mattel does not have a sufficiently tight quality control procedure to compensate for the risks of outsourcing to Chinese subcontractors. Design flaws are also a major issue. Although the company responded to the crisis quickly Mattel still faces a number of problems, including significant costs associated with the recalls and new monitoring systems, potential lawsuits and a hit to its reputation.…

    • 1438 Words
    • 6 Pages
    Better Essays
  • Best Essays

    human resourcs-task 2

    • 2357 Words
    • 10 Pages

    The three possible decision alternatives to address the problems regarding the metal whistles are either, reproducing and repackaging all the toy collections to acceptable U.S standards, analyzing the level of lead acceptable in South American Countries and export the toys in countries where legal penalties will not be faced, and ensuring the subsequent toys meet the quality control expectations or going ahead and the sell the already manufactured toy collection to markets other markets other than South American with less strict controls on lead level and rectify subsequent toy collections.…

    • 2357 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    Human Resources Task 2

    • 1826 Words
    • 8 Pages

    A large shipment of our elementary toy collection is scheduled to be released and shipped at the end of the week. One of our products in this shipment has failed quality control testing for exceeding the legal limits of lead set by the federal government. This shipment is scheduled to be delivered to South African Schools. Federal regulation guidelines dictate that our toys not contain lead with more than 100 parts per million. (Gabler, 2011) The levels tested at 103 parts per million which is slightly higher than federal regulatory guidelines. The invoices affected by this failed test are 11256KJI220 – 11256KJI269, and are projected to cost $100,000 to replace the toy (whistle) and conform to federal guidelines. It is projected to take approximately 3 weeks to complete, affecting on-time distribution requirements to our customers.…

    • 1826 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    The quality-assurance department recently informed me of a production issue that has arisen. Toy whistles that have been manufactured and are on schedule for shipment undergo an arduous testing process to ensure that the constitution of each toy meets federal regulations. Toy whistles that will be shipped to South American countries have, unfortunately, failed lead-level requirements; they are slightly higher in lead than what is legally tolerable. Our company has decisions to make…

    • 7430 Words
    • 30 Pages
    Powerful Essays
  • Powerful Essays

    The Chinese market is quite attractive to western companies, including the Disney Company. However, Chinese children are not like American kids who have spent time with Disney cartoons, Disney toys, and Disneyland. So the Disney Company decided to make a…

    • 2046 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Ohio Art Cmpany

    • 1327 Words
    • 6 Pages

    If the company failed to stop the loss of profits and improve financially, the company may not be able to sustain its operations because they will lose its competitiveness in the toy market. They will be unable to compete with other toy companies who moved their productions to China to reduce costs. Eventually the company will face the threat of bankruptcy and shut down.…

    • 1327 Words
    • 6 Pages
    Good Essays
  • Good Essays

    On Sept 12, 2007, members of Congress, their staff, reporters, and the general public were all gathered in a U.S. Senate hearing room to discuss the issue of toy safety, how to make it better and improve it (Anne T Lawrence, 2008). What brought about the hearing was the Mattel Company, who is known as one of the “world’s premier toy companies” and was the Global leader in the design, manufacture, and marketing of toys along with other family products had ordered a series of recalls of toys and other children’s playthings. Mattel manufactures over 800 million toys annually. They began their business in Southern California in a garage workshop manufacturing picture frames and eventually the company started selling dollhouse furniture made from their picture frame scraps and when they realized the market potential they switched their business over to manufacturing toys. In 1959 Mattel created their most famous and popular toy, the Barbie Doll. The toy was considered a doll with which little girls could play out their dreams. Throughout the history of the company Mattel has continued to create and market popular toys such as Hot Wheels and Match Box. They have also merged with successful manufacturers (Fisher Price and Tyco), they also became partners with children’s program companies (Disney, Sesame Street, and Nickelodeon), obtained rights to manufacture popular product lines (Cabbage Patch, American Girl Dolls, Fisher Price and Harry Potter merchandise) and expanded their business by acquiring other companies like (The Pleasant Company).…

    • 4195 Words
    • 17 Pages
    Good Essays
  • Satisfactory Essays

    Mattel Recall

    • 312 Words
    • 2 Pages

    1. How could Mattel have allowed these problems to happen? Aside from simply not using Chinese suppliers, could Mattel have avoided the toy quality/safety problems to begin with? Explain your answers.…

    • 312 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Case studay Mattel

    • 685 Words
    • 3 Pages

    on toys exported to the United States, in the wake of the recalls of millions of…

    • 685 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Issues : the company is about to lose two major customers due to “cheaper” price, namely China.…

    • 728 Words
    • 3 Pages
    Good Essays

Related Topics