Multiple Choice Questions on Business Processes
MGSC3317 Sample Quiz #2
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1) An organization 's process strategy A) will have long-run impact on efficiency and production. B) is the same as its transformation strategy. C) must meet various constraints, including cost. D) is concerned with how resources are transformed into goods and services. E) All of the above are true.
2) Three types of processes are A) goods, services, and hybrids. B) manual, automated, and service. C) process focus, repetitive focus, and product focus. D) modular, continuous, and technological. E) input, transformation, and output.
3) Which of the following industries is likely to have low equipment utilization? A) auto manufacturing B) beer making C) television manufacturing D) hospitals E) chemical processing
4) A product-focused process is commonly used to produce A) high-volume, high-variety products. B) low-volume, high-variety products. C) high-volume, low-variety products. D) low-variety products at either high- or low-volume. E) high-volume products of either high- or low-variety.
5) Which one of the following products is most likely made in a job shop environment? A) custom furniture B) graphite pencils C) television sets D) cigarettes E) McDonald 's hamburgers
6) A successful TQM program incorporates all of the following except A) continuous improvement. B) employment involvement. C) benchmarking. D) centralized decision-making authority. E) none of the above, a successful TQM program incorporates all of the above
7) Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the A) Taguchi Loss Function. B) Pareto chart. C) ISO 9000 Quality Cost Calculator. D) process chart. E) none of the above
8) The assumptions necessary for a
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1) An organization 's process strategy A) will have long-run impact on efficiency and production. B) is the same as its transformation strategy. C) must meet various constraints, including cost. D) is concerned with how resources are transformed into goods and services. E) All of the above are true.
2) Three types of processes are A) goods, services, and hybrids. B) manual, automated, and service. C) process focus, repetitive focus, and product focus. D) modular, continuous, and technological. E) input, transformation, and output.
3) Which of the following industries is likely to have low equipment utilization? A) auto manufacturing B) beer making C) television manufacturing D) hospitals E) chemical processing
4) A product-focused process is commonly used to produce A) high-volume, high-variety products. B) low-volume, high-variety products. C) high-volume, low-variety products. D) low-variety products at either high- or low-volume. E) high-volume products of either high- or low-variety.
5) Which one of the following products is most likely made in a job shop environment? A) custom furniture B) graphite pencils C) television sets D) cigarettes E) McDonald 's hamburgers
6) A successful TQM program incorporates all of the following except A) continuous improvement. B) employment involvement. C) benchmarking. D) centralized decision-making authority. E) none of the above, a successful TQM program incorporates all of the above
7) Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the A) Taguchi Loss Function. B) Pareto chart. C) ISO 9000 Quality Cost Calculator. D) process chart. E) none of the above
8) The assumptions necessary for a