My First Day on a New Job
My First Day on a New Job
The beginning is a place where we all have to start at some point in our lives. It could be the beginning of a marriage, a relationship, a business, a pregnancy, or a job. The one thing all these relationships would have in common is that you don’t know what it’s going to be like. We all have our expectations; in courtship, before marriage, research and planning, before starting a business, and the interview before starting the job. Not even the interview and the expectations of my job role, would have prepared me for the strange task I was faced with on my first day on a new job.
I had just completed my eight week training as a Cisco Certified Network Administrator, (CCNA), and had been wondering how I would ever get the experience for a job in that field. I was an administrative assistant trying to change careers with limited options, which left me volunteering for nonprofits and working on building my network at home. Then one day, I landed the perfect job interview as an entry level help desk technician. I kept asking myself “how am I going to survive this interview? can I do it?” I knew that if I did my research on helpdesk job interviews and some of the most common issues a helpdesk technician deals with, then I would be able to get the job.
The job interview was worthwhile and gave me a lot of insight into my job expectations. When the interviewer, Sarah, asked me, “How much experience do you have working on computers and customer service?” I made a mental decision to be honest, explaining that I had more customer service experience than hands on computer hardware experience. I would have never imagined the reaction I would get from Sarah. Her face literally lit up in a broad smile saying “perfect, because we have six floors of employees who are going to need all the customer service we can give them, while I give you all the assistance you need.” She made my day, and I was told to expect “the” call, which I got in an hour,
The beginning is a place where we all have to start at some point in our lives. It could be the beginning of a marriage, a relationship, a business, a pregnancy, or a job. The one thing all these relationships would have in common is that you don’t know what it’s going to be like. We all have our expectations; in courtship, before marriage, research and planning, before starting a business, and the interview before starting the job. Not even the interview and the expectations of my job role, would have prepared me for the strange task I was faced with on my first day on a new job.
I had just completed my eight week training as a Cisco Certified Network Administrator, (CCNA), and had been wondering how I would ever get the experience for a job in that field. I was an administrative assistant trying to change careers with limited options, which left me volunteering for nonprofits and working on building my network at home. Then one day, I landed the perfect job interview as an entry level help desk technician. I kept asking myself “how am I going to survive this interview? can I do it?” I knew that if I did my research on helpdesk job interviews and some of the most common issues a helpdesk technician deals with, then I would be able to get the job.
The job interview was worthwhile and gave me a lot of insight into my job expectations. When the interviewer, Sarah, asked me, “How much experience do you have working on computers and customer service?” I made a mental decision to be honest, explaining that I had more customer service experience than hands on computer hardware experience. I would have never imagined the reaction I would get from Sarah. Her face literally lit up in a broad smile saying “perfect, because we have six floors of employees who are going to need all the customer service we can give them, while I give you all the assistance you need.” She made my day, and I was told to expect “the” call, which I got in an hour,