Introduction to Information Technology
Course Number: IT101
Unit 2 Assignment
Abstract
During my research for this paper I have learned quite a bit about myself. This assignment forced me to look at what my strengths and preferences are. Coupled with the information I have learned about the job market, I know have some direction. This paper will explain what I have chosen.
My Information Technology Job Interests
As a 42 year old married mother of two, I have recognized that my profession as an Administrative Assistant is no longer sufficient. It is lacking in challenge and financial stability. This is all I have ever worked as since I started college in 1984. I was a Computer Science major that never obtained a Bachelor’s degree. Working a full time job, usually as an Administrative Assistant, I deduced two things. One was that programming was too time consuming and the second thing was that I really loved computers. Now that I have children preparing for college I know I need a more acceptable income in order to afford them the type of education they will need to succeed in life. The Information Technology field has many different directions you can choose to take. Which direction should I go?
First I needed to find out if the IT field would continue to grow. After checking the Career Cluster publication it stated “Over 216,000 jobs in Information Support and Services are projected immediately. Expect 21 to 35 percent job growth to 2012.” With this forecast it seems the IT Support field is wide open. There are still many types of Information Support and Services positions. Some of these positions include Computer Support Specialist, Technical Support Specialist, and Help Desk Technicians.
Computer support specialists provide technical assistance, support, and advice to customers and other users. This occupational group includes technical support specialists and help-desk technicians. These