MyCare Text Project Proposal
MyCare Text Project Proposal
MyCare Text Project Proposal
Have you or your family member ever been in the hospital? Did you ever experience the anxiety, fear, and anger while waiting for the doctor or nurse to update you with the status of your loved one? The hospital is the last place where you or your family wants to be, but unfortunately, it either happens on the emergency basis or scheduled procedures. The project that we have chosen will address the communication problems between patient's families and medical personnel. The project will consist of a HIPPA-compliant, messaging system that will be updating family members about the patients undergoing surgical procedures. This service provided by utilizing a mobile platform with phone numbers provided by the family members not only while in the waiting room, but also miles away. This project will improve the patient satisfaction rate as well as Press Ganey scores; and decrease the amount of strain on the Nurse-liaison for covering so many OR's. According to the U.S. Census Bureau, the domestic population is expected to increase almost 17% by the year 2020; the fastest growing segment of this population are those over the age of 65. The proportion of surgical services expected to have significant increases (between 14-47%) for all surgical fields. Individual hospitals perform anywhere between thousands to tens of thousands of surgeries per year. In 2006, there were over 46 million surgical procedures performed in the U.S. alone, all of which included some form of waiting for loved ones. (U.S. Census Bureau) A grounded-theory approach used to examine the experiences of waiting family members during surgery of a loved one. A convenience sample of 32 family members of patients undergoing surgery interviewed in two surgical waiting rooms. Constant comparison of the data performed until saturation of categories achieved. The resulting middle-range theory, maintaining balance during the wait, described the
MyCare Text Project Proposal
Have you or your family member ever been in the hospital? Did you ever experience the anxiety, fear, and anger while waiting for the doctor or nurse to update you with the status of your loved one? The hospital is the last place where you or your family wants to be, but unfortunately, it either happens on the emergency basis or scheduled procedures. The project that we have chosen will address the communication problems between patient's families and medical personnel. The project will consist of a HIPPA-compliant, messaging system that will be updating family members about the patients undergoing surgical procedures. This service provided by utilizing a mobile platform with phone numbers provided by the family members not only while in the waiting room, but also miles away. This project will improve the patient satisfaction rate as well as Press Ganey scores; and decrease the amount of strain on the Nurse-liaison for covering so many OR's. According to the U.S. Census Bureau, the domestic population is expected to increase almost 17% by the year 2020; the fastest growing segment of this population are those over the age of 65. The proportion of surgical services expected to have significant increases (between 14-47%) for all surgical fields. Individual hospitals perform anywhere between thousands to tens of thousands of surgeries per year. In 2006, there were over 46 million surgical procedures performed in the U.S. alone, all of which included some form of waiting for loved ones. (U.S. Census Bureau) A grounded-theory approach used to examine the experiences of waiting family members during surgery of a loved one. A convenience sample of 32 family members of patients undergoing surgery interviewed in two surgical waiting rooms. Constant comparison of the data performed until saturation of categories achieved. The resulting middle-range theory, maintaining balance during the wait, described the
References: Bryson, J. M. (2004). Strategic Planning for public and nonprofit organizations: a guide to strengthening and sustaining organizational achievement (3rd ed.). Wiley, John & Sons, Incorporated. Eden, C., & Ackerman, F. (1998). Making strategy: The journey of strategic management (2nd ed.). London, UK: Sage Publications. McGonigle, D., & Mastrian, K. G. (2012). Nursing informatics and the foundation of knowledge (2nd ed.). Burlington, MA: Jones and Bartlett Publisher. Mitroff, I. I. (1983). Stakeholders of the organizational mind (1st ed.). San Francisco: Jossey-Bass. Robbins, S. P., & Judge, T. A. (2012). Essentials of organizational behavior (11th ed.). Wetford, MA: Pearson U.S Census Bureau. Data retrived: 10/28/2012 retriwed from: http:/www.factfinder.census.gov