Negative Message
October 4, 2013
Mr. Josh Starowicz
President
Animatronix Computer Animation
276 Telfair Avenue
Toronto, ON M3J 3A3
Dear Mr. Starowicz:
8 years ago, we repaired the office’s rooftop deck and applied a generous coat of Thompson’s Water Seal when the century old building was owned by Caption Advertising. At that time, we also stated that the sealant should be reapplied regularly to ensure stabilization, therefore offering Gord McNamara, Caption’s president, a low-cost annual maintenance contract which he had refused.
Our company is founded on high quality work and satisfaction for our customers, however the damage you have endured clearly resulted from lack of maintenance and poor workmanship by other contracts, which we as a company is not recognized for. It is our best intention to provide top service and to solidify our relationship and trust with you, however without the maintenance contract that Mr. McNamara had refused and under new ownership of the building, our business is unable to absorb an expense as grand as this.
In addition, the cost of materials alone for this project at-hand would exceed $5000. We are aware of the circumstances and understand your discomfort, but we ensure an efficient and quality completion if you decide to work with us. Since you are also the new owner, to gain your trust and ensure our reliability, we offer you the maintenance contract to go along with our fee. We want to provide the best deal possible and provide you with reliability for the rest of your years as owner of this building.
Please evaluate this incredible offer as our intention also is to strengthen our relationship to be able to provide service to other future projects you may have in mind.
Sincerely,
Justin Holec
Owner
Cedar Country Decks and Fences
Mr. Josh Starowicz
President
Animatronix Computer Animation
276 Telfair Avenue
Toronto, ON M3J 3A3
Dear Mr. Starowicz:
8 years ago, we repaired the office’s rooftop deck and applied a generous coat of Thompson’s Water Seal when the century old building was owned by Caption Advertising. At that time, we also stated that the sealant should be reapplied regularly to ensure stabilization, therefore offering Gord McNamara, Caption’s president, a low-cost annual maintenance contract which he had refused.
Our company is founded on high quality work and satisfaction for our customers, however the damage you have endured clearly resulted from lack of maintenance and poor workmanship by other contracts, which we as a company is not recognized for. It is our best intention to provide top service and to solidify our relationship and trust with you, however without the maintenance contract that Mr. McNamara had refused and under new ownership of the building, our business is unable to absorb an expense as grand as this.
In addition, the cost of materials alone for this project at-hand would exceed $5000. We are aware of the circumstances and understand your discomfort, but we ensure an efficient and quality completion if you decide to work with us. Since you are also the new owner, to gain your trust and ensure our reliability, we offer you the maintenance contract to go along with our fee. We want to provide the best deal possible and provide you with reliability for the rest of your years as owner of this building.
Please evaluate this incredible offer as our intention also is to strengthen our relationship to be able to provide service to other future projects you may have in mind.
Sincerely,
Justin Holec
Owner
Cedar Country Decks and Fences