Neglect Patient Care

When employees experience negative feelings or emotions that result from conflict, it may cause them to neglect their patient care responsibilities. During an argument employees blow out, the tension between parties affects others around including patients. The opportunities for mistakes with medications increases because the mind is focused on the conflict; the ability to deliver an appropriate care is in danger for the emotional distress that both employees are experiencing. I remember that when I used to work on the surgical unit, one nurse started to argue with the charge nurse for the assignment of patients. The nurse was claiming that she took care of those patients for the last two days and that she had requested a change. The charge
nurse told her that she is not going to change the assignment, and that is when they started to raise their voices. Other employees were looking, and the nurse throw some papers to the floor and yelled “ I am not taking care of those patients tonight” the charge nurse move herself very close to the nurse and yelled “ yes, you are” the nurse replied “ I quit” and then she grabbed her stuff and left. The tension among the nurses that night was horrible because they knew they will have to take care of more patients. The charge nurse started to cry and went to the restroom. We, the day nurses had to stay late until the new assignment was done so we can give report. It was a horrible experience.