Article Number: 000003424
Products: All
Versions: All
Problem Description
I need a list of common Windows commands to help me troubleshoot Websense in my network.
Resolution
The Windows troubleshooting commands discussed in this document fall into three categories:
Determine which groups a user belongs
Helpful commands entered from the Start > Run dialog box
Comman-line tools for troubleshooting network connectivity
Determine which groups a user belongs
To generate a list of groups that a user belongs, open a command prompt and enter the following commands: net user <username> /domain
Replace <username> with an actual user name. For example: net user jdoe /domain
Helpful commands entered from the Start > Run dialog box
Select Start > Run to execute any of the following commands.
mstsc Opens the Remote Desktop (RDP) tool winmsd Opens the System Information dialog box inetcpl.cpil Opens the Internet Explorer Properties dialog box odbccp32.cpl Opens the ODBC Data Source Administrator mmc Opens the Microsoft Management Console (MMC) services.msc Opens the Windows Services dialog box eventvwr.msc Opens the Windows Event Viewer dsa.msc Opens the Active Directory User and Computers management console dssite.msc Opens the Active Directory Sites and Services management console adminpak.msi Launches the Administration Tools Pack installer dxdiag Opens the DirectX Diagnostic Tool \\< Name or IP>\C$ Opens a UNC to the C: share cmd Opens the Windows Command Prompt using the 32-bit cmd shell
Command-line tools for troubleshooting network connectivity
This list contains some common commands for troubleshooting network connectivity. Select Start > Run and then type cmd to access the appropriate command prompt. Activating a command window viaStart > Programs > Accessories does not allow all of the following tools to run correctly.
arp -a Shows gateway MAC address. gpresult Starts