Neutrogena’s Leadership: Johnson and Johnson’s “Our Credo” is Our Commitment
Thiri Zin
Argosy University
Abstract
Neutrogena commitment to and align with Johnson and Johnson’s Credo is through effective communication from management. Strategy comprehension and community cooperation heavily rely on Leadership’s transparency and transfer of pivotal knowledge. This report analyzes the vision, mission, values and strategy of Neutrogena and Our Credo; Strengths, Weaknesses, Opportunities and Threats (SWOT), internal processes, implementation timeliness and leadership roles. This report will help identify misalignment between the parent company and the organization to preserve core value and maintain competitive advantage.
“Our Credo” is Our Commitments
Johnson and Johnson (JNJ) organization consist of “275 operating companies in more than 60 countries” (“Our Company,” n.d.), and is currently the “world’s sixth largest consumer health company” (“Our Company,” n.d). Robert Wood Johnson, a founding family member and former chairman “crafted Our Credo himself in 1943” (“Our Credo,” n.d.) and it still remains unchanged. Our Vision: To conduct business with “corporate social responsibility” (“Our Credo Values,” n.d,) and to “do the right thing well” (“Our Responsibility Report,” 2012); to meet the needs of healthcare professionals, consumers, employees, community, environment and stakeholders. Our Mission: “Put needs and well-being of the people we service first” (“Our Responsibility Report”, 2012). “Our Credo” is collectively Our Commitment to the mission, vision, and values of our “Family of Companies” (“Our Caring,” n.d.). Our Credo serves as strategic bylaws for the three business segmentations; Pharmaceuticals, Medical Devices and Diagnostics, and Consumer. The collective positioning across the JNJ Family of Companies is clear, simple, and
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