Nissan Quality Management
Case Study:
Whitmann Price Consulting Database Considerations Management Information System
Done By: Mohamed ali Ayyad
ID: 200935265
Spring 2012
Q1- A) Discussion question:
When the companies & organizations provide their employee with BB device,
* That is mean they are need to communicate with each other and have continuously update, notification and call records by server team (Depend on the work environment). * Then they are do their tasks in short time with high performance that is, mean they are successful.
Ex: Injazat Data system >> all employee in it have BB device in their hand to be updates with all end user through the USVD application, when there is a new case they need to deal with it the application send an email with the summery ( user name, issue, description) to the engineer to go directly to the end user. * Also the organization use the smart phone BB as a backup server, that mean they are have all recorded calls, mails and conversations in the server tape, like this when the employee or the end user inform any delay or Disputant they can go up to their records.
In addition, Du or Etisalat have a discount for the organization, they are the supplier for the numbers and devices. (Low price than laptops – if ever employee have a BB device its less expensive than a laptop or desktop machine).
Q1 - B)
2- How does switching mobile users to Blackberries provide quicker customer response times? * If the organizations synchronized the BB device with the software’s and application that they are, use internally the employee will have a chance to do their work quickly in the car or meeting rooms. * When the paper needs to approve by the manager and he have a BB in his hand he will resend the email approved to complete the work in the moment. * Also with the BB, all employees in the company will work as a one team.
Q2) Critical thinking questions: 1- What are the disadvantages or the
Whitmann Price Consulting Database Considerations Management Information System
Done By: Mohamed ali Ayyad
ID: 200935265
Spring 2012
Q1- A) Discussion question:
When the companies & organizations provide their employee with BB device,
* That is mean they are need to communicate with each other and have continuously update, notification and call records by server team (Depend on the work environment). * Then they are do their tasks in short time with high performance that is, mean they are successful.
Ex: Injazat Data system >> all employee in it have BB device in their hand to be updates with all end user through the USVD application, when there is a new case they need to deal with it the application send an email with the summery ( user name, issue, description) to the engineer to go directly to the end user. * Also the organization use the smart phone BB as a backup server, that mean they are have all recorded calls, mails and conversations in the server tape, like this when the employee or the end user inform any delay or Disputant they can go up to their records.
In addition, Du or Etisalat have a discount for the organization, they are the supplier for the numbers and devices. (Low price than laptops – if ever employee have a BB device its less expensive than a laptop or desktop machine).
Q1 - B)
2- How does switching mobile users to Blackberries provide quicker customer response times? * If the organizations synchronized the BB device with the software’s and application that they are, use internally the employee will have a chance to do their work quickly in the car or meeting rooms. * When the paper needs to approve by the manager and he have a BB in his hand he will resend the email approved to complete the work in the moment. * Also with the BB, all employees in the company will work as a one team.
Q2) Critical thinking questions: 1- What are the disadvantages or the